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Wed Jul 24, 2019, 09:18 PM

Amazon Prime shits all over my TV set

I got a shitty email from Amazon saying:

"Amazon will no longer be supporting the Prime Video app on your VIZIO Smart TV with VIZIO Internet Apps (V.I.A.) as of September 26, 2019. We are continually upgrading our service and this occasionally means we can no longer support certain device models."

Upgrading???? WTF?

21 replies, 1290 views

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Arrow 21 replies Author Time Post
Reply Amazon Prime shits all over my TV set (Original post)
Lionel Mandrake Jul 2019 OP
customerserviceguy Jul 2019 #1
klook Jul 2019 #2
AJT Jul 2019 #3
klook Jul 2019 #5
PoiBoy Jul 2019 #6
MuseRider Jul 2019 #7
AJT Jul 2019 #8
MuseRider Jul 2019 #9
AJT Jul 2019 #10
MuseRider Jul 2019 #11
catchnrelease Jul 2019 #12
Eliot Rosewater Jul 2019 #19
Demsrule86 Aug 2019 #20
FBaggins Jul 2019 #4
Backseat Driver Jul 2019 #13
Auggie Jul 2019 #14
Lionel Mandrake Jul 2019 #16
Auggie Jul 2019 #17
hunter Jul 2019 #15
Unusual777 Jul 2019 #18
Demsrule86 Aug 2019 #21

Response to Lionel Mandrake (Original post)

Wed Jul 24, 2019, 09:20 PM

1. Just do what I do

stop doing business with Amazon. Anything Amazon has that I need, I can get on eBay.

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Response to Lionel Mandrake (Original post)

Wed Jul 24, 2019, 09:23 PM

2. Roku or Apple TV will give you access to Amazon Prime Video,

plus lots of other worthwhile content. Sure, it’s irritating that they’re abandoning support for the native TV app, but those devices are not too expensive and they open up a lot of other programming choices that you might find interesting.

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Response to klook (Reply #2)

Wed Jul 24, 2019, 09:26 PM

3. Do you have to have one for each television?

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Response to AJT (Reply #3)

Wed Jul 24, 2019, 09:29 PM

5. Sorry, not sure about that, since I have only one TV set. (Updated)

On edit: I believe so, yes — one per set. Maybe somebody with more knowledge on this subject can respond.

There may be other options, such as Sling, but I’m also out of my depth there.

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Response to AJT (Reply #3)

Wed Jul 24, 2019, 09:37 PM

6. Yes...

..starting at about $30.00 per roku depending on features...








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Response to AJT (Reply #3)

Wed Jul 24, 2019, 09:51 PM

7. Yes.

I see that was answered above but I thought I would add this. We were really resistant to doing this, we had DirecTV and it was changing and very expensive but living in the boonies we were worried.

We LOVE Roku. Just so you know, it is so easy to use and you have so much flexibility with it. In case you were just worried as well as angry. I had no idea they would do that to you with a TV set. We had a Vizio but needed a new set so we kinda did this all at once.

Good luck finding something that fits you. I cannot believe they are doing this.

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Response to MuseRider (Reply #7)

Wed Jul 24, 2019, 10:35 PM

8. Thanks. I am going to try the Fire stick. If I don't like it

I'll send it back and look at roku.

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Response to AJT (Reply #8)

Wed Jul 24, 2019, 10:44 PM

9. We don't have that but I have

heard it is really nice. Sorry this happened. It really sucks to have to change up everything.

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Response to MuseRider (Reply #9)

Wed Jul 24, 2019, 10:45 PM

10. The TVs aren't old. Yeah, it sucks.

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Response to AJT (Reply #10)

Wed Jul 24, 2019, 10:48 PM

11. Even worse.

These days things I think of as still new are old in the eyes of everyone younger than me.

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Response to AJT (Reply #8)

Wed Jul 24, 2019, 11:30 PM

12. We use Fire stick

I like it a lot, but I also use it with a Vizio tv, so I hope that won't be affected. Haven't had any notices from Amazon so far.

(We actually have 2, one for each of our tvs.)

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Response to AJT (Reply #3)

Sun Jul 28, 2019, 06:22 PM

19. Yes, but they are cheap, roku stick $39 on Amazon

I want a new Sony OLED from Costco but I am reading that Sony struggles to deal with Amazon Prime.

I could use my roku but would want both apps to work.

Bummer.

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Response to AJT (Reply #3)

Fri Aug 9, 2019, 06:49 PM

20. Yes you do...ROKU is my pick ...has a free channel too...

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Response to Lionel Mandrake (Original post)

Wed Jul 24, 2019, 09:27 PM

4. Same thing for my DVD player

They’re offering Amazon hardware as a replacement at roughly the price you could have gotten it for during their last sale.

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Response to Lionel Mandrake (Original post)

Wed Jul 24, 2019, 11:46 PM

13. Wow! That's not good!

We watch Prime Video quite often on our Vizio Smart D-series that utilizes Chromecast. Our goal was to cut cable, and there's an HD-antenna on our Wish List to collect reception of the local real-time network channels in our area. Will definitely push the timeline for that chop job farther away. I haven't received that email, but then I usually just blow away their emails that look like sales suggestions, although I do look at the ones with the weekly program guides. I'll be on the look-out for that notice for sure.

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Response to Lionel Mandrake (Original post)

Thu Jul 25, 2019, 12:56 PM

14. I am not wowed by Prime's offerings ... Netflix is better quality IMO.

Also discovering how good PBS streaming is. Minimum donation of $5 a month signs you up.

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Response to Auggie (Reply #14)

Thu Jul 25, 2019, 01:42 PM

16. I have both Netflix and Amazon Prime

Netflix has more good stuff, but every once in a while Amazon has something worthwhile that isn't on Netflix.

For me, Amazon Prime is mainly a way to get free shipping of merchandise. The free streaming of some of Amazon's content is just icing on the cake. Right now the icing tastes somewhat sour.

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Response to Lionel Mandrake (Reply #16)

Thu Jul 25, 2019, 02:36 PM

17. Yes ... after Mrs Maisel and the Romanoffs I was out of things to watch

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Response to Lionel Mandrake (Original post)

Thu Jul 25, 2019, 01:14 PM

15. Yoiks. I'm glad we bought our television before they were "smart."

We have a Chromecast dongle our kid bought us years ago, but we don't use it.

Netflix still works from our DVD player. I'll be a little irritated if that stops working.

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Response to Lionel Mandrake (Original post)

Sat Jul 27, 2019, 09:04 PM

18. Amazon stinks

This is actually the 2nd time they've done this on a series of VizioTV's the latest debacle is infuriating because I have $3000 worth of prime video that I stream in one of my vacation rentals so I will have to buy 3 roku's.

the thing I don't like about roku's in a rental is they can change all of your settings add apps . You can't keep them from downloading apps or logging out of your Netflix for example in using theirs then once they leave other guests can't use Netflix because it's signed out of your account what a snafu.

Plus Amazon is in A-war with YouTube and you can't even have that app with prime..

No one cares about clients anymore it's all about stockholders in the money

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Response to Unusual777 (Reply #18)

Fri Aug 9, 2019, 06:51 PM

21. I use ROKU and get you tube.

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