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Siwsan

(26,249 posts)
Mon Jul 20, 2020, 01:04 PM Jul 2020

The roofing project update

The first roofing contractor I called (last Monday) said they’d get back with me w/in 72 hours. And, to be fair, they did, to let me know the estimator would be contacting me that day. He finally called on SATURDAY and said he’d be in touch this morning to let me know what time he’d be here to measure the roof. It’s past noon and, so far, no call. And I’m not getting anything (like mowing the back lot) accomplished. I'm not forming a good impression of the company. If they are too busy to follow up, all they need to do is let me know. I'd think better of them than I do, right now.

The second place I called is the one who offered me a great deal by throwing in some other replacements that need doing. And, I just got a follow up call from them. My comfort level with this place is high, since they've done work for me, before, and I've been very pleased with what they've done.

Hmmmm. Who should I go with? Actually, I told the guy, today, that I will give the first place a few more hours but, no doubt, I will be calling him, first thing tomorrow morning, to get things going.

7 replies = new reply since forum marked as read
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Phoenix61

(16,993 posts)
1. Why wait? You have a good feeling about the
Mon Jul 20, 2020, 01:12 PM
Jul 2020

other guy since he’s done good work for you before. The price is good. Lastly, they aren’t going to treat you better after you sign the contract.

Siwsan

(26,249 posts)
2. Yea, I'm probably going to give him a call this afternoon
Mon Jul 20, 2020, 01:20 PM
Jul 2020

I thought about calling them but I shouldn't have to chase people down to give them my business.

My only reason for waiting was, maybe someone at the office was supposed to call and didn't, and he's just going to show up. But I think I'm just going to give it until 3 and then call the other place back.

jimfields33

(15,692 posts)
3. Sounds like you found a winner especially since you used them before
Mon Jul 20, 2020, 01:23 PM
Jul 2020

If you hadn’t, I’d wonder why they were not busy. Sometimes it’s good that companies are very busy.

Siwsan

(26,249 posts)
4. They will start work in October and install the roof in November or early December.
Mon Jul 20, 2020, 01:35 PM
Jul 2020

So they are busy. They also have great customer service.

Getting the new windows in October will be a good energy saver. The house was built in 1969 and these the the original windows. I used them to replace all of the front windows, a few years ago. The replacements will be the same style as the big kitchen window.

jimfields33

(15,692 posts)
6. That is so great.
Mon Jul 20, 2020, 02:06 PM
Jul 2020

It really sounds like you have really thought this through and will have success.

Siwsan

(26,249 posts)
7. I'm a novice at this whole home owner business. It's quite a learning process
Mon Jul 20, 2020, 02:23 PM
Jul 2020

I lived in apartments for most of my adult life. It's taken a while but now that I'm getting the hang of things, I want to fix this house up, sell it, and move to a MUCH smaller house with a MUCH smaller yard.

Since I retired, I realize that I have no idea how I juggled a full time job, and taking care of elderly and ill family members, AND keeping up on the yard and house maintenance, here. I must have been some sort of Wonder Woman.

Phoenix61

(16,993 posts)
5. If he shows up tell him you hired someone
Mon Jul 20, 2020, 01:39 PM
Jul 2020

else. Everyone has a cell phone. I dealt with a crap contractor one time.

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