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edhopper

(33,561 posts)
Fri Apr 9, 2021, 11:32 AM Apr 2021

Avatar problem

My Avatar disappeared (one I uploaded). A blank (broken image) square shows instead. So I changed to one of the images from the DU list. Still just a blank. No big deal, so I clicked "I don't want to use an avatar" , but that blank box persists. How can I either get an avatar back, or not have an empty avatar box at all?

Thank you.

22 replies = new reply since forum marked as read
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Avatar problem (Original Post) edhopper Apr 2021 OP
I got the same thing going on! Backseat Driver Apr 2021 #1
I checked edhopper Apr 2021 #2
I am having the same problem h2ebits Apr 2021 #3
When I click on your piano avatar I'm taken to your journal. quaint Apr 2021 #4
I do not see any actual avatar for myself--only a block that is a "view profile" h2ebits Apr 2021 #5
Now I see everyones Avatar here but mine, edhopper Apr 2021 #6
The html source code loads the logged in user's avatar from 'upload.democraticunderground.com'... Make7 Apr 2021 #7
Thanks edhopper Apr 2021 #8
Members that donate can upload custom avatars. Make7 Apr 2021 #9
Okay edhopper Apr 2021 #10
Same problem. Are you using Firefox? Is this what you see? question everything Apr 2021 #11
Yes edhopper Apr 2021 #12
Except that it was not until the recent "problem fixing" question everything Apr 2021 #13
it happened edhopper Apr 2021 #14
Also a problem in Brave browser. Pinback Apr 2021 #15
Also happens edhopper Apr 2021 #16
After logging in to Firefox, I do see my avatar there. Pinback Apr 2021 #17
Thanks edhopper Apr 2021 #18
When I turned off Adblocker for Firefox edhopper Apr 2021 #19
Same here. I removed the uBlock and the problem disappeared question everything Apr 2021 #20
I have UBlock edhopper Apr 2021 #21
okay llashram May 2021 #22

h2ebits

(644 posts)
3. I am having the same problem
Sat Apr 10, 2021, 12:16 PM
Apr 2021

My avatar disappeared and has been replaced with a box that, if clicked on, goes to my profile page--or says "view profile." I am unable to remove it or replace it with an avatar.

h2ebits

(644 posts)
5. I do not see any actual avatar for myself--only a block that is a "view profile"
Sat Apr 10, 2021, 02:41 PM
Apr 2021

And, when I click your response, I do not see your avatar just the words "View Profile"

Thanks for the input. Perhaps we are a step closer in figuring out what the problem is.

Make7

(8,543 posts)
7. The html source code loads the logged in user's avatar from 'upload.democraticunderground.com'...
Mon Apr 12, 2021, 01:54 PM
Apr 2021

... but other people's avatars from whatever domain the browser page is using (typically 'www.democraticunderground.com'). I think they did that to speed up custom avatars showing up after members uploaded them.

https://www.democraticunderground.com/avatars/jfk.gif


https://upload.democraticunderground.com/avatars/jfk.gif


The html also shows that avatar images are coded to be links to members' journals (clicking on the image takes you to their journal page).

Other people should be seeing your avatar just fine - any issue seems to be people not seeing their own avatar. You can double check the image that should be shown by either copying the image address and editing it to 'www' instead of 'upload' and opening it, or by viewing one of your posts in a browser where you are not logged in to DU.

edhopper

(33,561 posts)
8. Thanks
Mon Apr 12, 2021, 03:05 PM
Apr 2021

I understand what you are saying as far as the code.Where can I change the image location. Under Edit Avatar DU only seems to let you pick an image, not put in an image location.

Make7

(8,543 posts)
9. Members that donate can upload custom avatars.
Tue Apr 13, 2021, 04:06 PM
Apr 2021
https://www.democraticunderground.com/star

Others are limited to choosing an avatar from the selection offered.

Custom avatars are stored on the DU servers after being uploaded.

When browsing DU, avatars images are loaded from the same domain as the page you are viewing - except for a signed in member's avatar image, those come from 'upload.democraticunderground.com'. That is the way the software is coded, the user does not have an option.

If you wanted to see what happens with other avatar images when using 'upload.democraticunderground.com', you can just view threads under that domain. For example:

https://upload.democraticunderground.com/125618409

Avatars seem to be working fine for me. It sounds like a browser related issue - force loading a page from the network may resolve it if it's a caching issue. I just posted to point out why seeing one's own avatar here can differ from viewing other people's or them viewing yours.

Pinback

(12,154 posts)
15. Also a problem in Brave browser.
Thu Apr 22, 2021, 03:53 PM
Apr 2021

But when logged in to DU in Safari I can see my avatar just fine. Odd.

It may have something to do with cookies or adblock settings. I have less security in my copy of Safari, because I use it for sites that are broken in Brave.

Pinback

(12,154 posts)
17. After logging in to Firefox, I do see my avatar there.
Thu Apr 22, 2021, 05:10 PM
Apr 2021

There's a slash through the shield next to the URL field at the top, and when I click on that I see "Enhanced tracking protection is OFF for this site." So I guess at some point I was having problems with DU and safe-listed the site. I'd forgotten this, since I don't use Firefox much any more -- because it won't remember my search engine preferences from one session to the next. (It's always something!)

There's also a Privacy Protection setting in Brave. When I disabled that for DU, I was again able to see my avatar when logged in. BUT, oddly enough, when I then re-enabled Privacy Protection for this site, I could still see my avatar. (Maybe it's cached -- probably so, now that I think of it.)

I'll post an update when I have more information, if any.

question everything

(47,465 posts)
20. Same here. I removed the uBlock and the problem disappeared
Fri Apr 23, 2021, 12:27 PM
Apr 2021

But then I started seeing ads on other sites, so I followed the advice here and installed AdGuard and so far so good.

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