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In reply to the discussion: Posting without comment [View all]SeattleVet
(5,477 posts)we went to one in Richmond, BC, a few years ago and got a breakfast to kill some time before we were supposed to meet up with some people. Wife got a juice drink, and paid a $.05 deposit on the bottle (deposit was listed on the receipt).
Right on the bottle it said, "Return for refund". That turned into a very strange encounter with the cashier, and eventually escalated to the manager on duty. They had no idea how to handle a refund on a deposit! It took probably 5 or 10 minutes before the manager finally gave up, opened the register and took out a nickel to give to my wife.
I guess they had been collecting the extra $.05 on every sale of every deposit container, and never had a customer finish the beverage and try to get their deposit back, so they were just pocketing the extra 'profit'.