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In reply to the discussion: I just called Toyota and they have issued a [View all]AZSkiffyGeek
(11,004 posts)9. The caller called to complain about something that had already been fixed
Obviously didn't believe the CSR's answer, and had them read the statement to them.
Then complained it wasn't on the website.
Then told them to tell their manager to fix it.
Then encouraged others to do the same thing.
But hey, if that's easier than reading breaking news on news websites...
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It's their job to answer calls like this. If they didn't like that call, they probably
pnwmom
Jul 2021
#27
The more phone calls they get, the less likely they are to go back to funding
Scrivener7
Jul 2021
#21
Never mind the fact that many, if not most, companies hire a third party to handle such.
Treefrog
Jul 2021
#13