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DU Home » Latest Threads » Forums & Groups » Main » General Discussion (Forum) » My Pc is saying "doesn't ... » Reply #9

Response to LizBeth (Reply #4)

Wed May 18, 2022, 04:15 PM

9. You can't pick up a virus...

...if your computer is not on (out of town.)

For most computers nowadays classic virus signatures are not the threat. Most performance issues are due to malware. The major threat is ransomware for both individuals and businesses. The greatest protection from ransomware is regular data and or full image backups. I use a product called Macrium Reflect. They have a free version which does a great job. The paid version is great as well. It is the cheapest insurance you can buy from an old line very reputable company.

The biggest problem that I see, especially for older customers, is the "phone call" from "tech support". More people are scammed by this fraud than any other. That is when "support people" convince you to give them access to your computer because they claim:

1 - Your hard drive is failing.
2 - Your computer has a virus.
3 - Your email account has been "hacked".
4 - Your bank account has been "hacked".
5 - Your Amazon account has been "hacked".
6 - Dell/HP/Microsoft "support" has found a problem.

There are all kinds of come-ons and they are all fraudulent.

These criminals make millions of dollars off unsuspecting users who are afraid and unsophisticated. DON'T FALL FOR IT.

If anyone asks to get access to your computer hang up the phone immediately!

The built in anti-virus for Windows 10 (Windows Defender) works fine. That is all I use. It is always running in the background and it is totally free. Just make sure you always perform the Windows updates, which Microsoft aggressively pushes out at least once a month. To make sure the updates install you must regularly restart your computer. Just putting it to sleep will not install the updates.

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