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SCRUBDASHRUB

(7,258 posts)
30. I had a terrible experience at the Hellmart near me.
Sat Nov 24, 2012, 09:36 PM
Nov 2012

I don't like shopping there, and Wed. afternoon was the last straw.

Three items were missing from my bags when I got home. I called the store to let them know and said for me to come back to customer service. After waiting 15 or so minutes, I was told by one of their employees that they had "proof" I had indeed taken my items (they had me on video). I said I bought about $150 worth of items, so there were multiple bags. All I know is the three items I purchased which were listed on my receipt were not in my car or in my home.

After being basically called a shoplifter and a liar, I went home. I emailed corporate Hellmart, posted stuff on FB and called their corp. office this afternoon and told them what happened.

At Target, this has never happened to me. They believe their customers and don't assume they are guilty right off the bat. Their employees greet me, ask if I need help and have been excellent when I've needed to return an item.

I have a feeling the items were left in the carousel thingy and the next person in line got my items. Wouldn't surprise me in the least.

Assholes.

Recommendations

0 members have recommended this reply (displayed in chronological order):

K&R 99Forever Nov 2012 #1
Very interesting etherealtruth Nov 2012 #2
When treating US workers like slaves doesn't work... primavera Nov 2012 #7
That seems to be the SOP for jobs that can be outsourced etherealtruth Nov 2012 #17
The core problem is captured in a line from the villain in the [i]Superman III[/i] movie. tblue37 Nov 2012 #23
You hit the nail on the head jmondine Nov 2012 #24
Wow... svpadgham Nov 2012 #36
Why wouldn't they. It's a fun movie. nt tblue37 Nov 2012 #42
When we go to Costco, the workers seem genuinely happy AllyCat Nov 2012 #3
i feel the worker despair at wal mart. this whole roguevalley Nov 2012 #6
Its not just walmart though, the majority of the retail industry could do with learning to treat cstanleytech Nov 2012 #29
i never hear them grumbling, either. mopinko Nov 2012 #13
Yes, the hopelessness of Walmart employees is palpable. David__77 Nov 2012 #27
Article compares Costco with Wal-Mart’s Sam’s Club not other Wal-Mart stores. "Lessons for leaders" jody Nov 2012 #4
All work is boring if you do it long enough. Arctic Dave Nov 2012 #5
I understand, I think, where you are coming from. pangaia Nov 2012 #9
Yes, I think you understand my meaning. Arctic Dave Nov 2012 #16
Yes, a great film. pangaia Nov 2012 #22
But isn't it cheaper to buy a Congress who'll pass laws that protect your money? nt valerief Nov 2012 #8
CostCo sees employees as partners, assets, and resources. TahitiNut Nov 2012 #10
+1,000 to what you said. freshwest Nov 2012 #21
I had a terrible experience at the Hellmart near me. SCRUBDASHRUB Nov 2012 #30
I wouldn't shop there if I were paid to. TahitiNut Nov 2012 #32
This nails it. SheilaT Nov 2012 #11
What is value? How is real value shared? nt patrice Nov 2012 #12
What's Costco? DreWId Nov 2012 #14
Costco is a membership warehouse club. nilram Nov 2012 #18
It's such simple common sense. Really! Voice for Peace Nov 2012 #15
Have always heard good things about Costco. xfundy Nov 2012 #19
Costco rocks. SCRUBDASHRUB Nov 2012 #31
Costco also has a cap on CEO and upper management pay.. SomethingFishy Nov 2012 #20
HUGE K & R !!! WillyT Nov 2012 #25
@Voice For Peace luv_mykatz Nov 2012 #26
K&R Heathen57 Nov 2012 #28
lesson: you can be rich, or you can be super-rich. don't just extract profit HiPointDem Nov 2012 #33
Dont be naive. The only way to do that is to tax them much higher. ErikJ Nov 2012 #35
i think you misread. HiPointDem Nov 2012 #37
Trader Joe's too ErikJ Nov 2012 #34
Walmart's policies involve methods of control and manipulation of employees, Fire Walk With Me Nov 2012 #38
I used to work at Amazon.com a few years back Victor_c3 Nov 2012 #39
I Would Gladly Shop At Costco If One Was Available - Closest Store Is 85 Miles Away cantbeserious Nov 2012 #40
Costco treats their employees well davidpdx Nov 2012 #41
Latest Discussions»General Discussion»Costco vs. Walmart - Less...»Reply #30