General Discussion
In reply to the discussion: Costco vs. Walmart - Lessons from investing in employees [View all]SCRUBDASHRUB
(7,258 posts)I don't like shopping there, and Wed. afternoon was the last straw.
Three items were missing from my bags when I got home. I called the store to let them know and said for me to come back to customer service. After waiting 15 or so minutes, I was told by one of their employees that they had "proof" I had indeed taken my items (they had me on video). I said I bought about $150 worth of items, so there were multiple bags. All I know is the three items I purchased which were listed on my receipt were not in my car or in my home.
After being basically called a shoplifter and a liar, I went home. I emailed corporate Hellmart, posted stuff on FB and called their corp. office this afternoon and told them what happened.
At Target, this has never happened to me. They believe their customers and don't assume they are guilty right off the bat. Their employees greet me, ask if I need help and have been excellent when I've needed to return an item.
I have a feeling the items were left in the carousel thingy and the next person in line got my items. Wouldn't surprise me in the least.
Assholes.
Edit history
Recommendations
0 members have recommended this reply (displayed in chronological order):