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(82,121 posts)
Sat May 4, 2024, 10:23 AM May 4

Senior homes refuse to pick up fallen residents, dial 911. 'Why are they calling us?' [View all]



Senior homes refuse to pick up fallen residents, dial 911. ‘Why are they calling us?’
Frustrated cities and states have begun fining facilities for nonemergency calls, but some just keep calling
By Todd C. Frankel
May 3, 2024 at 6:02 a.m. EDT

ROCKFORD, Ill. — The 911 call came just before 8 a.m., and Ladder 5's four-man crew scrambled to the truck just as their overnight shift was about to end. It was the kind of call that veteran firefighter Chad Callison said he dreaded.

It was not a heart attack, or a car crash or a building fire.

It was a “lift assist” at Heritage Woods, a local assisted-living facility.

Lift-assist 911 calls from assisted living and other senior homes have spiked by 30 percent nationwide in recent years to nearly 42,000 calls a year, an analysis of fire department emergency call data by The Washington Post has found. That's nearly three times faster than the increase in overall 911 call volume during the same 2019-2022 period, the data shows.

The growth has infuriated first responders who say these kinds of calls — which involve someone who has fallen and is not injured but can't get up — unfairly burden taxpayers and occupy firefighters with nonemergencies that should be handled by staff at facilities that charge residents as much as $7,000 a month.


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This message was self-deleted by its author AllaN01Bear May 4 #1
I was a LTC nurse for 11 years. I was a 911 queen, for anything out of my scope of practice. ismnotwasm May 4 #2
Excellent answer. . . .thank you! h2ebits May 4 #4
Thank you. Goddessartist May 4 #8
Speaking of fall prevention Tree Lady May 4 #9
It's become the other F-word... n/t Hugin May 4 #11
"LTC facilities don't have the luxury." krkaufman May 4 #17
+1. There are immense profits in elder care dalton99a May 4 #20
That is actually a good point ismnotwasm May 4 #25
Thanks for the post and what you do. You nailed it. twodogsbarking May 4 #24
But isn't the point they are making that these places charge a lot of money JI7 May 4 #26
For-profit assisted living facilities are supposed to have trained staff to provide care. Lonestarblue May 4 #27
At $7000 / month, they should have some professionals on call. Hermit-The-Prog May 4 #34
In Florida... AmBlue May 4 #36
I Could Be Wrong RobinA May 6 #43
Good perspective. Did you notice connections between medicines and falls? lostnfound May 4 #38
A woman in a local nursing home was having chest pains. shrike3 May 4 #3
In our town we've been told not to try to pick someone up, to call EMS ... marble falls May 4 #5
Most nursing homes don't have many nurses. Certified Nurses Aides are the folks that do most all flying_wahini May 4 #6
We had to call 911 three times when my mother lived alone and fell. Diamond_Dog May 4 #7
They could invest in a Mobil hoist. multigraincracker May 4 #29
Did someone say the 911 EMT/firefightwrs vanlassie May 4 #30
"It was the kind of call that veteran firefighter Chad Callison said he dreaded." Mariana May 4 #35
Ah. I see. They dread having to do their jobs. vanlassie May 4 #37
It's for safety reasons that 911 is called. Elessar Zappa May 4 #10
Excellent discussion - both the OP and comments. erronis May 4 #12
As a senior, a fall needn't be in your future if you do resistant training to maintain your muscle mass. elocs May 4 #41
There is equipment designed to help lift people Farmer-Rick May 4 #13
You're probably talking about a Hoyer lift. Needed for my mom after she had surgery after a bad fall. highplainsdem May 4 #14
Yes! That is a mechanical lift, and personnel must be trained to use it. My MIL in Canada LauraInLA May 4 #16
My firefighter son said to always call 911 if a fall occurs and they cannot get up Lettuce Be May 4 #15
they're whining cuz this isnt a private home. mopinko May 4 #33
I'm a 6 foot male RN. markodochartaigh May 4 #18
How about thinking of this as a shared problem flamingdem May 4 #19
this post (OP) didn't go quite like expected. stopdiggin May 4 #21
The facilities should have trained personnel JI7 May 4 #31
depending on the facility - some are fairly expensive stopdiggin May 4 #32
$8,500 a month. rubbersole May 4 #22
The US...the only place you can pay 12k a month to a care facility Hope22 May 4 #23
What an incredibly informative thread. TY to all. Hekate May 4 #28
Do the care homes use this inflatable device? The NHS in Britain use it. IcyPeas May 4 #39
excuse me but why the hell are taxpayers funding this for workers the care facility should be hiring??????? Takket May 4 #40
Maybe the facility wants the EMTs to check out the patient to help prevent future Ziggysmom May 6 #42
For falls that don't involve injuries, there are devices the LTC facilities can purchase. Jedi Guy May 6 #44
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