They are redoing the store, a complete remodel and upgrade. The store wasn't busy, but there were customers shopping. The big problem for Penney's is they need more sales associates to help customers. It took me over 10 minutes to find someone, finally had to go to the register and ask for help.

Penney's might see an increase in business if they'd hire more people, I'd guess a lot of people won't spend 10 minutes trying to find someone. The people who helped me were very nice, just hard to find.