Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search
 

noamnety

(20,234 posts)
9. Try calling again and tell them "I'd like to cancel my contract."
Fri Feb 5, 2016, 10:02 PM
Feb 2016

Their retention specialists are trained to try to sell you other services to keep your dollars flowing in. If you repeat "No, I'd like to cancel my contract" eventually they will get to telling you what the termination fee is.

If you're asking to lower the bill you'll get the runaround, but asking to cancel should trigger a different script.

We're within weeks of cutting our cable (just waiting for some hardware we ordered to show up from amazon so we can just run off netflix and amazon prime). I cannot WAIT to get that bill out of our lives.

Not to worry, dear Steve...It IS allowed. CaliforniaPeggy Feb 2016 #1
Thank you and yes they are. charlie and algernon Feb 2016 #2
I am not in the position to help, but I can give a K&R. demmiblue Feb 2016 #3
Thank you charlie and algernon Feb 2016 #4
me too..k and r restorefreedom Feb 2016 #17
I hope you reach your goal. SammyWinstonJack Feb 2016 #5
Thank you charlie and algernon Feb 2016 #8
I know you are looking for donations, not advice noamnety Feb 2016 #6
Unfortunately I'm in the middle of a two year contract. charlie and algernon Feb 2016 #7
Try calling again and tell them "I'd like to cancel my contract." noamnety Feb 2016 #9
good tip charlie and algernon Feb 2016 #10
you find information online how to negotiate lower phone/cable bills dixiegrrrrl Feb 2016 #16
sometimes a contract thing will cancel but make you pay like $20/month for the roguevalley Feb 2016 #12
Thank you charlie and algernon Feb 2016 #13
kick Liberal_in_LA Feb 2016 #11
K&R - you are a good one here. closeupready Feb 2016 #14
kick Liberal_in_LA Feb 2016 #15
Bumping for Monday - this was posted late on Friday, so closeupready Feb 2016 #18
Latest Discussions»General Discussion»I really don't know if I ...»Reply #9