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Jedi Guy

(3,175 posts)
10. I fucking hate the people who complain about accents on the phone.
Sat Jun 1, 2019, 09:58 AM
Jun 2019

An accent is not an indication of citizenship! It may give you a clue as to national/regional origin, but that's it. Years back I worked with a guy from Niger named Kennedy. He was legit one of the nicest, kindest people I've ever had the pleasure to know, and he taught me a lot about Niger in particular and Africa in general. He had an accent, and customers complained about it with depressing regularity, and it really hurt him. I told him to just transfer those calls to me if it happened while I was there.

If I'm unable to understand someone because of an accent, I politely ask if there's someone else I can speak with. There's no need to be a jackass about it, but people do it all the damn time.

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