When our providers - nurses, PAs, aides, doctors, etc. - are not allowed enough time to really listen to the patient. (So we can help you take care of us, remind us to write down our questions so we can cover the important problems quickly and not forget any that concern the patient.)
When nurses at hospitals are loaded with more patients than they can safely cover. A dozen patients per nurse in a rehabilitation hospital that covers Alzheimers, stroke, joint replacement, and accident victims - ALL of whom are fall risk, ALL of whom need specific medications at specific times, ALL of whom may need assistance with eating, dressing, drinking enough fluids, etc. - is too many especially with only one tech per nurse to assist.
When medical personnel are not paid enough to make ends meet even when they are working ridiculous hours, when they can't rely on a regular schedule so they can have a life outside the profession, when their efforts are not acknowledged or appreciated.
When even though the insurance company claims to cover stuff they routinely deny even pre-approved procedures, which costs everyone more money and does not contribute to better patient care!
I have had a lot of visits to and help from medical providers this year and 99.99% of them have been excellent (and that 0.01% was mostly because of overwork). Anything I as a patient can do to help them, I want to to do.
I 
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