I HATE calling tech support

[csziggy]

5. The one thing I do have to say for CenturyLink is they answer fast

I seldom have to sit on hold with them.

It would not be Comcast for two reasons. First I haven't done business with them for forty years and wouldn't if they held a gun to my head. Second, they don't come out this far.

And no one can be as bad as Verizon - minimum hold is 45 minutes and they usually have to transfer you at least twice to get to the right department, with a 45 minute hold each time.

T-Mobile was a close second even though I've never done business with them. Somehow they put my landline number in for a dead beat customer then started calling several times a week to convince her to pay up. Without a customer number - which I didn't have because I was never a customer - I could not get to any human to get them to stop calling me. I finally got the state Consumer Services to contact them and get me off their list. I was unable to get T-Mobile to promise to add a way for other people in the same situation to contact them and also get removed from their lists.

Simple things would make life so much easier, but for some reason these companies just refuse to do them!