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csziggy

(34,119 posts)
9. Update - the guy at the shop was having the same problems I was
Tue Jun 30, 2015, 05:03 PM
Jun 2015

Last edited Tue Jun 30, 2015, 05:45 PM - Edit history (1)

It seemed to load Windows and drivers OK from a clean drive, then wouldn't do any Windows updates.

We discussed it and when I mentioned the 4GB of RAM I had added when I bought the laptop, he kind of went "Aha!" He said he's had problems with Windows 7 Home doing proper updates if there was too much RAM. That was about 4 hours ago. My husband was in town and stopped by the shop and so far it seems to be running the updates fine with 4 GB of RAM in the machine. In a while, he's going to check back by the shop and see what the progress is.

Meanwhile, it looked as though the Toshiba I had picked as a replacement was running low at the source so I went ahead and ordered it. If the old laptop is good, we can send the new one back. or I can let my husband keep it and I can use his old one when we travel. He'd love the bigger screen (17.3" versus 15.6" on the old one) and hopefully it will be more stable than the old computer.

Nope - the old one is still toast. We're still going to try to see what the errors are on the BSOD while we're waiting on the new computer.

Latest Discussions»Help & Search»Computer Help and Support»Any preferences on laptop...»Reply #9