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Computer Help and Support

HubertHeaver

(2,522 posts)

1. All three.

Reply to ellenrr (Original post)

Tue Jan 17, 2017, 06:16 PM

Jan 2017

I got that message. I shut the machine down, unplugged the power, waited a few minutes and then re-started. A few minutes is longer than necessary but I had to go to the bathroom.

I have had no apparent problems since.

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7 replies

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Highlight:

Is this a scam, an identity theft, or phishing? [View all] ellenrr Jan 2017 OP

All three. HubertHeaver Jan 2017 #1

I can't help you with the identity theft, but you must secure the computer! earthshine Jan 2017 #2

Yes it is a scam Egnever Jan 2017 #3

Don't call! It's Ransomware! frogmarch Jan 2017 #4

Yeah, unfortunately pretty bad canetoad Jan 2017 #5

Yep. Total BS. neeksgeek Jan 2017 #6

another related question ellenrr Jan 2017 #7