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EarlG

(21,934 posts)
3. The fact that it will download new games but not connect to online games sounds like a clue
Mon Feb 3, 2020, 02:32 PM
Feb 2020

There are a couple of people with similar sounding issues here (but no fix):

https://www.reddit.com/r/PS4/comments/3ryeuu/my_ps4_connects_to_psn_but_i_cant_play_any_games/cwsgykg/

https://www.reddit.com/r/PS4/comments/8p41dj/cant_connect_to_online_games/

Both of those people reported that connecting to a wifi hotspot on their phone (ie a different service provider) allows them to connect, implying that the problem here is with your ISP, not the PlayStation.

Someone in one of those threads suggested testing the PS4 by taking it to a friend's house and trying it on their network. If it works, at least you'll know the culprit is your ISP.

Latest Discussions»Culture Forums»Gaming»PS4 not connecting to any...»Reply #3