Reply #34: Hardly

[Nihil]

Whilst I don't agree with a blank "bullshit" response, it is neither a
complex nor intellectually challenging issue.

If a store is badly run (items on the wrong shelves, not the things I want,
poor service, whatever) then I don't use it - I find an alternative.
I don't immediately throw a law suit at them!

I have worked alongside a blind support engineer so I do understand the
technologies available and the capability of getting around their visual
difficulties. As has been mentioned many times, the solution is quite
easy to build into a site but, if the company don't want to invest even
that little bit of effort, bringing a court challenge to them really
isn't the way to go ... *unless* you are after the consolation prize
rather than any noble humanitarian sentiment.

Of course I expect the blind to use the web - my only concern is that
I would hold them to the same standard as anyone else: apply common sense.