Reply #3: I was a customer many many moons ago....

[Phentex]

and I ordered a lot of stuff from them. I would receive a card in the mail and they would *only* send me stuff if I ordered it. I fulfilled my agreement very quickly since I placed orders with them on a regular basis. When I stopped ordering for a few months, they somehow changed the program to send me stuff that I would have to return if I *didn't* want it, and it was crappy stuff. I jumped through all kinds of hoops to get off the list. They changed me back to the card program.

Finally, there was some sort of class action lawsuit against them and they had to send out FREE cds. I returned the card for a free cd and never got anything. I contacted them a few times and miraculously I was no longer a member. They had no record of me, LOL!