Reply #19: What you say is true. . . however, they're also wasting our time by not providing service ---

[defendandprotect]

I think we should all refuse to deal with telephone robots and endless phone calls where our time
is not being considered --

They don't want to pay for real people and/or professionals to do the job so our time is wasted with telephone calls that take much longer to work out problems ---

LANGUAGE is a barrier to getting problems worked out ---
When you can't understand the person on the phone -- and this may be because the person speaks
too low -- or too rapidly -- or because connection is poor --- keep asking for someone else.

When we are willing to let corporations waste our time, they will continue to do it ---

DO NOT express anger towards any individual --- just quietly demand that you receive appropriate
service.