Reply #30: He was reminded twice.

[Swede]

South Fulton city manager Jeff Vowell said people always think they will never be in a situation where they will need rural fire protection, but he said City of South Fulton personnel actually go above and beyond in trying to offer the service. He said the city mails out notices to customers in the specified rural coverage area, with coverage running from July 1 of one year to July 1 the next year.
At the end of the enrollment month of July, the city goes a step further and makes phone calls to rural residents who have not responded to the mail-out.
“These folks were called and notified,” Vowell said. “I want to make sure everybody has the opportunity to get it and be aware it’s available. It’s been there for 20 years, but it’s very important to follow up.”
Mayor Crocker added, “It’s my understanding with talking with the firefighters that these folks had received their bill and they had also contacted them by phone.”
http://www.nwtntoday.com/news.php?viewStory=46801