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OhioChick Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-13-08 06:57 PM
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BPOs run intense security checks on staff
Source: Economic Times India

13 May, 2008, 0000 hrs IST

MUMBAI: In the wake of BPO employee Prakash Jadhav's alleged involvement in a multi-crore credit card fraud, BPOs and ITeS companies are once again in the limelight for data security practices.

With the rising number of such cases coming to light, outsourcing companies in the country have now resorted to conduct infinity screening — background screening more than once for the employees — as a measure to strengthen security.

Jadhav, a Mumbai-based BPO employee was caught on Friday by the local police in an alleged credit-card scam. The focus has also shifted to transport personnel who are increasingly being subjected to regular background checks. While some companies are content with mere address verifications, a few others are conducting sting operations on cabbies to ensure the safety of their associates.

Infinity screening process entails conducting background screening more than once during the year. Background screening typically happens when the employee joins the organisation. According to First Advantage managing director (West Asia), Ashish Dehade, Indian companies are the only ones practising infinity screening. “It helps in checking criminal records as these are dynamic in nature. Previous employment and education records remain static,” Mr Dehade says. First Advantage is one of the largest employment screening and verification companies.



Read more: http://economictimes.indiatimes.com/BPOs_run_intense_security_checks_on_staff/rssarticleshow/3034023.cms



India should've been doing this years ago. The UK has been exposing the fraud in India for years now.
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Vincardog Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-13-08 07:14 PM
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1. Duh who couldn't see this fraud coming?
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OhioChick Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-13-08 07:33 PM
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2. CEO's and Execs Don't Care....
The consumers are the ones that get screwed. Once I found out that Chase was outsourcing to India, I immediately discontinued my business with them.
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Bluenorthwest Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-13-08 07:57 PM
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3. Orwell award of the week.
I just have to say that 'infinity screening' is one hell of a phrase. Frightening. Infinity screening. Wow.
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