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My mom was doing "alright" living in a senior apartment complex for many years.
Two years ago, she began to neglect taking her meds. I tried calling in a nurse to visit her several times a week, but that did not help.
She landed in the hospital 3 times.
During the 3rd hospital visit, I went to her apartment to clean it before she went back home. I moved a china cabinet to vacuum under it, and found close to 300 random pills on the floor. It was then I knew that she could not go back home.
My siblings washed their hands of the decision. I had anticipated her having to go into a home, so I did my research with about 12 different nursing homes in the area. Several months before the decision was finally made, I enrolled her into a day program at the best nursing home in the area. She would go there twice a week to do crafts, etc. This proved to be very beneficial, because since she was in this program already, she was given priority when it was decided to move her into the nursing home permanently. I was able to transfer her from the hospital directly to the home as a permanent resident.
I made it known very quickly that I would be keeping a close eye on her. I introduced myself to the entire staff on her floor. I visited her everyday, sometimes twice a day, until she became acclimated. I have had several small complaints, at which time I went directly to the president's office to get resolved. The staff is aware that I am looking out for her, and I think that is the key for a pleasant experience for her.
I ask to see her medical charts. I have the nurses explain everything to me.
One day she was in distress medically, and I demanded that she see a doctor. I was informed that the doctor would not be available until tomorrow. That's not good enough, I told them. I DEMANDED that she be seen by someone immediately, or I wasn't going to leave. Sure enough, they were able to get a doctor to her in 10 minutes.
This is the key....you have to stay on top of them. If they know there is a concerned family member, your relative will usually be treated very well.
Best wishes to you and your family.
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