Dear UPS, Just once, could you deliver my package on the first try?

[LeftyMom]

It's not that fucking complicated. You take the box, you bring it to the address on the box, you hand me the box, I sign on the little screen thing, and then you go away and I play with whatever goodies are in the box.

Do not mangle the box, to not attempt to "correct" my address, do not leave "sorry we missed you" notices on my door without actually knocking. Do not play kickball with my package, do not run my package over with heavy equipment, do not expose my package to temperature extremes normally associated with other planets and above all else, to not tell me you'll call back in an hour if there's zero chance of that happening and do not put me on the phone with one of your passive aggressive "customer service" personnel, because "we'll eventually get your package to you if we feel like it" is not customer service.

:nuke:

[ThomCat]

1. One of the services I love most about living here

is that the management office in the lobby signs for everyone's packages and the super brings them into my apartment for me. I had one waiting for me when I came home.

UPS has absolutely no excuses here.

I feel sorry for the shit other people go through to get their packaged. x(

[LeftyMom]

2. They're supposed to take mine to the office, but they don't.

That was the last package fiasco. FOUR delivery attempts later, I finally had to drive out and get the thing. And for some reason, package pickup is from 9-10 pm, in a dodgy industrial area with almost no streetlamps.

Next time I order something, I'll pay extra if I have to just to get it regular mail.