My parents got a free sirius account a year ago when they bought their new car. Over christmas I bought a $50 gift card to extend their account further. I added it to the website under redeem gift card. However the account still shows that it is due to expire this month. Their website shows a last payment of $50 but it does not say anywhere that it extended the account and when I go to renew the account for a year it does not show that the $50 is reflected in that either.
Has anyone used a gift card to extend or renew Sirius? What am I missing here?
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