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OK, when I go through the drive thru because I'm starving, and

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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 03:41 AM
Original message
OK, when I go through the drive thru because I'm starving, and
I order a burger ..

I NEED MORE THAN ONE GODDAM ONE-PLY NAPKIN. :argh:

It's unbelievable that any human being with a working brain can expect another human being to eat in the car with single napkin.

The first wipe of my mouth and the napkin is destroyed.


And while I'm at it:

Attention convenience store owners: Don't make me spin around in multiple circles trying to find the plastic lid and straw for my fountain soda.

Put everything in an obvious location.

And.....clearly mark where the garbage can is or I will continue to leave the straw wrapper on the counter.

And when I take a penny from the give/take tray so I don't get four pennies back, don't look at me like I'm robbing you.

You didn't put the change there!!!

End of rant. :)
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Chan790 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 08:59 AM
Response to Original message
1. All true....
I work in food service, I hate poor customer service because I know how little effort it takes to provide good service. I have no qualms about speaking to a manager or to the corporate office about how service can be improved.

I'd like to add in rebuttal though:

"Please do not pick exact change out of the tip cup in coffeehouses, bars or counter-service restaurants just so you don't have to break a $1-bill."

I don't really want to contribute $0.38 to your latte purchase. Technically, I can have you arrested for this. I'm already being nice by not violating you to the county lock-up. You may not think they'll arrest you for 40-cents, but they will and your lawyer will cost you at least $200.

"Tip...our corporate overlords may not think you're expected to tip, but you are (unless your service was crap)."

I make crap wage because corporate works on the premise that you're tipping enough that I'm taking home as much as a bartender...I'm not, not by a factor of 10. You might feel that you don't have to because you're paying $4 for a coffee beverage but I don't see any of that. I make the same wage whether you order a complex drink or a bottle of water. Be nice, if you and every customer tipped $0.25, I'd make $25K a year; if you left a dollar, I'd be wealthy. Trust me, my job...harder than yours.

"Do not get in line while on your cell phone. Do not answer your cell phone while you are at the register"

It's just rude to the rest of the customers and to me. Just be aware, if you get to the counter and have the audacity to think I'm going to wait for you to get off the phone, I'm skipping you and if you want service eventually...back of the line. Whatever it is, they'll hold for 15 seconds while you order.

"I am a person; if you treat me like dirt...I will remember you. If you treat me with dignity and respect...I will remember you."

Respect the Barista, muse of the coffee, for I am a cruel and merciless diety; a kind and generous spirit. I can alter your beverage subtly to make you fall asleep on your desk, become completely incapable of concentrating or sitting still, or spend the next 4 hours straight on the can. I can also sample you a free pastry, salad, sandwich, beverage or coffee beans. I can decide that I'm not charging you today. I can decide to refuse you service. Which one would you prefer?
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 09:51 AM
Response to Reply #1
4. People actually pull change out of the tip jar??
Talk about low class.

Must be Republics.
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Chan790 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:02 AM
Response to Reply #4
7. All the time.
If you call them on it, they usually retort something like: "I gave you a dollar yesterday, I'm just taking back 15-cents."
or "Oh I thought that was a change cup." because any rational person leaves 15 dollars in a change cup sitting unattended on the counter. They don't put back the change they took either usually.
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:06 AM
Response to Reply #7
10. "because any rarional person leaves 15 dollars in change
cup..." :spray:

I guess you're stuck between a rock and a hard place, because if you protest, you risk pissing off a regular who might not tip anymore. x(
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SacredCow Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 11:10 AM
Response to Reply #1
23. Pulling money out of the tip jar?!?!?!?!
That's really low....

My grande skinny mocha with whip costs me $4.31 at my favorite shop, and I typically leave a buck tip plus the change from a $5 note for them. Since I only indulge a couple times per week, 6 bucks per doesn't really bother me. The only time I don't end up tipping is when I don't have cash and have to use my debit card- I WOULD tip on the card, but they don't give me the option (just hand me the receipt). I've received various answers as to whether they can add a buck to my total so I don't truly know if that's an option or not. So I try to have the cash on hand.

Peace to you, mighty Barista!!!
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blockhead Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-10-08 04:42 AM
Response to Reply #1
32. wow,
I'm glad my job isn't as hard as yours.:eyes:
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DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 09:03 AM
Response to Original message
2. You don't get any at our local Wendys if you get takeout from inside
I have a thing about drive through ordering, so I go inside for 'to go'. They also don't supply ketchup packets, only paper cups and a pump. It's barbaric :cry:
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 09:50 AM
Response to Reply #2
3. We wanna hear about your "thing about drive through
ordering"!!!111!!

lol
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DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 09:55 AM
Response to Reply #3
5. It's really mundane
I just think it's too lazy, unless you've driving 4 kids around, in that case please go through the drive-thru.

Plus, I like to watch them prepare my stuff, and it's much easier to catch a screwup inside.
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:02 AM
Response to Reply #5
8. Oh yea, it's definitely lazy, and a waste of gas also.
I'm not so sure I like watching them prepare my stuff......I'm afraid if I watched, I'd lose my appetite seeing bare hands on everything.
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DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:06 AM
Response to Reply #8
9. The only real fast food I get these days is from Dunkin Donuts
and it's been months since I've been there. They use plastic gloves each time, which is a tremendous waste of resources. For the sake of speed and efficiency they should have set people making and packaging food, and set people handling money, instead of people doing both and having to wash their hands or put on wasteful gloves all the time.
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:10 AM
Response to Reply #9
11. LOL. I'm all into conservation, except when it comes to
latex gloves.

I would gladly pay a couple pennies on my food bill to pay for recycling/the cost of the gloves...whatever, to see that every food prep in the country had his or her hands sealed in rubber while preparing food.

I'm really anal about even clean hands against food that's going in my mouth. :)
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MorningGlow Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:16 AM
Response to Reply #9
13. Well, there's always the opposite situation
I went to a local pizza place to pick up two subs. They have the person working the register make the subs, while other people do the pizzas and UFOs (unidentified fried objects) off to one side. I was a little early, and the guy said, "Oh, I'm making your meatball sub right now." Turned from my sub, took my money and made change with the SAME pair of plastic gloves on, and then--you guessed it--went back to making my sub.

I usually don't give service workers grief, having been one myself, but this time I was so stunned I said, "Dude. You're making my sub with the same gloves you were wearing when you handled my money." "...Whut?" Guy did NOT understand what the problem was. To his credit, he asked me if I wanted a new sub, but I was in a hurry and figured I probably had eaten 50 subs made the same way over the years we'd patronized the place.

:eyes:
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riderinthestorm Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:31 AM
Response to Reply #5
15. I almost always have the dog in the car
There's the kid factor too but my dog goes with me most places if I'm on the road for such a length of time that we're forced to get something to eat at a fast food place. When the weather's hot and I know there's no shady spot to park her in, we use the drive-thru. Same if it's bitterly cold. Since I live 40 miles west of Chicago, that means we use the drive thru virtually every time since the weather here is either stinking hot or miserably cold.

An unfortunate side effect however is that she's now savvy to the whole food coming out of the window thing and tries to climb over me to get into the yummy place. She's pretty demanding about having her fair share of the fries too....
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SacredCow Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 11:14 AM
Response to Reply #5
25. I totally agree....
Much of the time, you'll get away faster by going inside- whether it's fast food, pharmacy, bank, etc... And as gas creeps up and up, sitting there idling for 30 minutes with the AC blowing is a waste.
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DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 11:53 AM
Response to Reply #25
26. I hate the people who get food inside, then go back outside
fire up their cars and eat with either the heater or the a/c on. I see that so much these days, even with food from boutique-type places. What the hell is wrong with those people?
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Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 09:59 AM
Response to Original message
6. One napkin should be enough.
The problem is CHEAP FLIMSY UNDERSIZED NAPKINS.
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:15 AM
Response to Reply #6
12. Well, techincally, sure......but wouldn't 2 or 3 of the cheap
napkins equate to one of the good ones?

So either or is fine with me.

The bottom line is I know the issue is waste.

And most of the time I remember to ask for a couple more napkins.

But usually the times I forget, I end up having condiments dripping on to my white dress shirt or car seat. x(
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Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:59 AM
Response to Reply #12
22. I've noticed that the flimsier the napkin, the more waste.
Edited on Tue May-06-08 10:59 AM by Gormy Cuss
So many these days are so small and thin that they're useless one at a time and people become conditioned to taking a stack of them just be to sure they have enough. It's similar to plastic grocery bags. The early ones were thick enough to actually carry more than one or two heavy items but over time the stores replaced them with thinner and flimsier ones and eventually ended up double bagging a lot or putting a bag's worth of groceries in 4 or 5 bags instead. It's a penny wise, pound foolish business practice.

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bigwillq Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:17 AM
Response to Original message
14. I hate the napkin thing too.
Sometimes some places don't give you any at all. :mad:
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Midlodemocrat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:40 AM
Response to Original message
16. Even worse is when you pull away and realize they haven't
given you a straw. Or it's sweet tea instead of unsweet.

Now, I always sip and check for the straw before I pull away. Saves a lot of aggravation.
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Chan790 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:44 AM
Response to Reply #16
17. I bought washable reusable straws
I keep them in a ziploc in the glove compartment. Good for the environment and prevents straw non-distribution problems. Now I can't get them to stop giving me straws.
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Midlodemocrat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:53 AM
Response to Reply #17
18. Where do you buy those? Never heard of that.
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Chan790 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:57 AM
Response to Reply #18
21. I got mine at work last summer...like $5 for a pack of ten.
I'd wager they probably sell them at Bed, Bath and Beyond or someplace like that cheaper than that though.
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Chan790 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 11:13 AM
Response to Reply #21
24. Apparently also medical supply stores...
apparently common for elder-care.

It came up in a Google search. I got a lot of hits for e-sellers but I didn't see any major retailers on the results. Toys R Us and party supply stores came up a lot too.
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FloridaJudy Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:53 AM
Response to Reply #16
19. Yes, but then
The jerk behind me inevitably hits his or her horn. I do not understand this. Just because you you can't wait the ten or so seconds it takes me to count my change and make sure I've got the right order - and I've gotten the wrong one often enough to make this a wise practice - doesn't mean you'll get your food any faster, or that it'll be any hotter.
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Midlodemocrat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:56 AM
Response to Reply #19
20. Yup. But, it doesn't deter me. I've gotten so many wrong
orders that I say 'fuck 'em'.

I cannot stomach sweet tea and when you're thirsty, you are really jonesing for something to drink.
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:20 PM
Response to Reply #16
27. Oh there's nothing worse than pulling away....I got smart
one time (a rare thing I realize) and grabbed about ten straws somewhere and put them in my glove compartment for that very annoying reason!!11!
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kath Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:32 PM
Response to Original message
28. BTW - idling for god-knows-how-many-minutes while you sit in the drive-thru lane is VERY bad for the
planet.

And doggies won't roast or freeze in the time it takes to go in and order from the counter.
And most Murkans can use the exercise of walking a few yards.
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cboy4 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue May-06-08 10:54 PM
Response to Reply #28
29. If I'm hungry, sometimes I don't feel like getting dressed up
to walk inside a public place.

I just wanna zip through the drive-thru like the rest of America.
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Jamastiene Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-10-08 01:54 AM
Response to Original message
30. Damn, you sound like my kind of person to eat dinner with.
That type of idiotic crap irritates the hell out of me too.
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JI7 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-10-08 02:23 AM
Response to Original message
31. when they don't give enough ketchup and sauce packets
at some mexican places they have the salsa bar and the containers to put the salsa in are too small and you usually need 3 or more to get enough.

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