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Hissyspit Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:12 AM
Original message
Kidnap Victim Dies After 911 Operator Scolds Her
 
Run time: 01:14
https://www.youtube.com/watch?v=aznN9THWM8w
 
Posted on YouTube: March 25, 2009
By YouTube Member:
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Posted on DU: March 26, 2009
By DU Member: Hissyspit
Views on DU: 3569
 
ORLANDO, Fla. -- A 911 operator is under investigation for lecturing a kidnapping victim who was later found slain.

While operator Alan Ballard was on the phone with victim Loyta Stoley, he told her, "You are making us do a lot of work that we don't need to be doing," a tape of the 911 call reveals.

Eyewitness News has learned that the operator tried to find out where the victim was by asking her kidnapper.

The ordeal began the morning of Jan. 27, when police say Loyta Stoley was abducted and eventually taken to the Marriott Courtyard Hotel in downtown Orlando. Stoley's worried supervisor called 911. The operator later made a three-way call connecting Stoley's father and Stoley on her cell phone.

However, police didn't get on the case until a half hour after the 911 call and the victim ended up dead. Police found the woman four hours later. Officers said they found the woman dead, as well as her kidnaper, both from gunshot wounds.

911 operator Alan Ballard is under an internal affairs investigation by the Orlando Police Department for the way he handled several calls for help.

At 9:46am January 27, OPD 911 call handler Alan Ballard did a three-party call, connecting Loyta Sloley's concerned father, who was at home, to her cell phone, even though Ballard had already been told during the first 30 seconds of the first 911 call, made by Sloley's work supervisor, that she was being held against her will.

The following is what Ballard said to Sloley when he finally got her on her cell phone more than an hour and a half later.

911 operator: "Okay, we are under the impression that you are being held against your will."

Loyta: "Yes."

911 operator: "Okay, you need to talk to me straight up. Are you being held against your will?"

Loyta: "Yes."

By this time Loyta and her captor had checked into room 548 at the Marriott Courtyard Hotel downtown. Ballard tried to keep her on the phone, but she kept telling him that she had to go.

Instead of picking up on her cues and the stress in her voice, the way Sloley's supervisor and her father had, 911 operator Ballard started berating her.

"We're going to be launching a major search for you and you could be charged with all that expense if you don't cooperate with me ... You need to tell me where you are and not hang up this phone or you are going to be in some serious trouble ... We need to look for you just like we looked for that little girl who was missing. If you hang up you are creating a whole lot of work for a lot of people," the 911 operator told her.

Almost 11 minutes into the call with the victim, her alleged captor, James Clayton, got on the phone with the 911 operator and Ballard told him to stay put and say where he was so police could find them.

"We have launched a major search," the 911 operator told Clayton.

Even though 911 operator Alan Ballard has been on the job for nine years, he waited almost an hour before he sent police to talk to Sloley's supervisor.

Ballard was still being paid to answer calls Monday. Police won't talk and he can't talk about the incident until the investigation is complete.

Investigators said Clayton had 16 prior felony arrests with three convictions, including a conviction for murder in 1989.
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tomm2thumbs Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:19 AM
Response to Original message
1. I suppose karma will get him
Edited on Thu Mar-26-09 02:23 AM by tomm2thumbs

Oh the wrongful death Civil Suit that is going to make that family MILLIONS - hopefully they'll also find a bunch of criminal law they can find - if you can't handle the job, they need to be the FIRST one laid off in this economy. Period.

How much is his ignorance going to cost the taxpayers in that city - you just guess - but you'll see - the claim will be "I was using psychology INTENTIONALLY to get her to stay on the phone because she was frozen and I was using my years of training to break through that fear so we could try to find her or she would hang up. I was doing it ALL for HER...."

you know, the lawyer-inspired BS you always hear
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Name removed Donating Member (0 posts) Send PM | Profile | Ignore Thu Mar-26-09 03:10 AM
Response to Reply #1
7. Deleted message
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jobycom Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:27 AM
Response to Original message
2. That's horrible, but who is the fucking moron in the video?
Jesus Crispies, is that what they pretend is journalism these days? "You're not going to believe this?"

He and the 911 operator should both be picking trash out of sewers for a living. They'd do less harm that way.

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progdonkey Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:34 AM
Response to Reply #2
5. Prime News on CNN Headline News...
I forget the guy's name, but that's how he acts all the time. The topics he covers, though, are actually pretty interesting and he's almost always on the right side of things.

But, yeah, his delivery is also way too much "THIS JUST IN!!!" I think he'd be great if he just toned it down a bit, but I guess since he's on Headline News, not CNN proper, he needs to do whatever he can to grab people's attention.
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jobycom Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:45 AM
Response to Reply #5
6. Well, he lost mine. I don't even know whether to believe him on this story.
He spends more time giving his faked outrage comments than telling us anything about the story, and the details are so clearly cherry-picked to sensationalize it and make the audience angry it feels more like an infomercial than the news.

The article gave a little more detail, but it, too, skimmed over the details to get to what it thought was juicy. I have no idea what led up to the operator acting like he did, I have very little grasp of what was even going on--I mean, how was the woman talking on her cell phone if she was being kidnapped? Did her father and supervisor call her? What was said during the conference call?

I'd love to hear the whole story, and not just that moron's impression of his own importance. It might even be worse than what the idiot is "reporting," but who knows until we actually hear it?
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snake in the grass Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:28 AM
Response to Original message
3. I've no words for this...
...but I'd hope this waste of protoplasm would be haunted by the results of his insensitivity and incompetence for the rest of his miserable life. I doubt it though. Throw his ass to the jellyfish!

So sad.
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progdonkey Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 02:29 AM
Response to Original message
4. he should be charged as an accessory...
Edited on Thu Mar-26-09 02:39 AM by progdonkey
I mean, he basically told the kidnapper, "Hey just so you know, the woman you kidnapped called police, and they'll be on their way soon, so, you know, do whatever you were planning on doing now," and waited another half hour before sending police.


Edit to add: here's an article at Cracked which has similar stories. http://www.cracked.com/article_17150_5-horrifying-tales-911-incompetence.html">http://www.cracked.com/article_17150_5-horrifying-tales-911-incompetence.html It seems to be a common theme that 911 Operators don't like it when people hang up on them or are upset that they've been shot, which is stupid considering a person hiding from her abductor can't exactly sit next to him on the couch saying, "Yes, I've been kidnapped, please send the police now. Oh, no problem, I can wait."
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Ken Burch Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 03:14 AM
Response to Original message
8. Can't 911 operators trace incoming call locations WITHOUT asking the caller?
Edited on Thu Mar-26-09 03:19 AM by Ken Burch
They do that when someone calls in and is losing consciousness from an injury or other health emergency, so why couldn't they do that here?

If nothing else, I'm pretty sure they'd have caller id.

(on edit)

As I suspected, the dispatcher was white. He probably thought, "it's just another n----r b---h, so why should I care?"

Most likely wears a clip-on tie and has a very small penis.
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rasputin1952 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 07:04 AM
Response to Reply #8
10. Not on a cell phone that doesn't have GPS imbedded...
I know there is a surcharge here in NE for the 911 system and it can track a landline, to it's source. Many people have been saved from fire, burglaries and murder because the line was traced back to the #. With a cell, if I were in say Chicago, and i used 911, I'd get my local police here in NE, not much help in Chicago, Omaha, NY or LA. I found this out the hard way when I was travelling to NY a while back and called 911 about an accident on I-80 in Iowa. My local cops did get w/the Iowa State Patrol, and help was forthcoming, although it was a really roundabout way of getting people to the scene.
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EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 04:15 AM
Response to Original message
9. You wouldn't believe how often women get nagged at
for being in abusive situations. This was an extreme and horrible case but, it's common as corn.
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BlancheSplanchnik Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 07:13 AM
Response to Reply #9
11. could it be sexism?
hmmmmm...
I looked at the cracked.com link ("Cracked", not exactly your source for thoughtful reportage, but anyway)

gee wiz, all 5 stories are about female callers being treated like dirt by incompetent 911 operators--ALL MALE. Yet the stock photos in the articles are female operators, giving the impression that the idiots being skewered in the article are all women. Huh? why would they choose those pics? One stock photo was of a bare chested guy--that tarzan looking male muscle guy--can't remember his name...anyway, the article helpfully adds a little caption "nice tits, lady". Again, what the fuck?

Of course women will be treated as incompetents and stomped on by actual incompetents, when they're the default setting our imaginations go to when picturing incompetence.
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Number9Dream Donating Member (574 posts) Send PM | Profile | Ignore Thu Mar-26-09 07:38 AM
Response to Original message
12. Why was Clayton on the streets?
Clayton had a murder conviction and two other felony convictions, and he's out in society?
The legal system is also to blame for allowing this sociopath on our streets.
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Lorien Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 08:42 AM
Response to Reply #12
15. I was wondering that too. I live within walking distance of the murder site
doesn't give me a very secure feeling.

In general law enforcement down here is WEAK. The police spend all their time handing out tickets for the most absurd stuff-often complete fabrications by the cops themselves. Meanwhile the criminals do whatever they please. It's nuts.
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Turbineguy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 07:44 AM
Response to Original message
13. That operator has a great future
as a republican congressman.
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skeewee08 Donating Member (434 posts) Send PM | Profile | Ignore Thu Mar-26-09 08:29 AM
Response to Original message
14. This is just D*me WRONG!
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Bette Noir Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-26-09 09:44 AM
Response to Original message
16. There are people in Orlando who need jobs.
This 911 operator needs to make room for one of them.
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