AT&T To Repay Customers For Charges

[The Straight Story]

AT&T To Repay Customers For Charges

TALLAHASSEE, Fla. -- The nation's largest cell phone carrier has agreed to pay thousands of Florida consumers who were billed for services like ringtones and text messaging that were advertised as free.

Florida Attorney General Bill McCollum announced the settlement with AT&T Mobility.

The agreement allows consumers to seek refunds for the fraudulent billing, so the amount the Atlanta-based company will pay will depend on how many customers do so. Officials in the attorney general's office say the amount could be in the tens of millions of dollars.

AT&T Mobility, formerly Cingular Wireless, will also pay the state $2.5 million and contribute $500,000 toward consumer education on safe Internet use under the agreement.

http://www.local6.com/news/15448695/detail.html

[katandmoon]

1. Of course, the onus is on the CUSTOMERS to seek the refund they're owed

Instead of AT&T being expected to reimburse the customers it cheated without being ASKED.