Holy Cow..... Serious problems with Verizon

[crikkett]

I have been trying to get hold of Verizon Sales dept to talk about my crap DSL connection (currently using old ISP to connect to Internet because of said crap connection)

Dude I pressed '0' to speak with an operator, and the phone tree robot transferred me to a SEX LINE!!!! Where I was informed that for only 1.99 per minute I could get off on HOT SEXY GIRLS HAVING PHONE SEX -- my husband was in the room to witness this.

LOL/OMG/WTF!?!

[lob1]

1. So how was the phone sex?

[madokie]

2. So I take it you didn't spend the two bucks

just kidding

[crikkett]

10. I could have made a bundle if I knew how to record my phone

[madokie]

11. Probably so

[riqster]

3. Damn, they MUST be having some cash flow issues

...if one person in a hundred presses the button to accept, Verizon makes some serious coin.

[DJ13]

4. For scientific curiosity

What was that Verizon number again?

[sarcasmo]

16. 800HOTTALK. I mean Verizon.

[alfredo]

5. In these hard times, Verizon needs new products to stay solvent.

When the do fix it, make sure you get a credit for the days you can't get service.

[Booster]

6. LOL Now, that a really unique problem. It seems that the one area

that not only hasn't improved but has actually gone down is service is the ISP sector. I have been having problems with AT&T since Feb and after having 5 techs come out they have finally decided that I am too far away from their signal to get faster speed. I'm in Pasadena, CA, for Christ sake. But after reviewing all the other providers and reading customer's comments, none of them are any better. Maybe they should all transfer us to a sex line - I'll bet their customer service is better than what we have.

[Kalyke]

7. Man... Talk about the Network!

[CatholicEdHead]

8. Surprise by an disgruntled employee who had access to the phone system?

[hunter]

19. Or some sniper grabbed an 800 line Verizon neglected to renew.

That's pretty funny if it happens to a phone company.

The worst website sniping I saw was a big box church's teen site... you guessed it, a barely legal teen sex site grabbed it. I was a nice guy and called the church, but it took them a surprising amount of time to take it off their home page. I wonder how long kids in the church had known about it...

[Deja Q]

9. Last I recall, verizon treats their customers like johns...

T-Mobile and AT&T are rather better.

[louis-t]

12. I just got a robocall from Verizon

It seems they didn't send me a bill this month, now I'm behind. The mechanical voice was pushy and a little threatening. "You have a past due amount of $120.00. Press 1 to pay the full amount, press 2 to pay a different amount......"

[FormerDittoHead]

13. You would probably have gotten serviced better if you had held on. n/t

[crikkett]

14. That's the truth.

However my second round with the Billing Dept (Sales transferred me back to them) may be producing desired results.

[TreasonousBastard]

15. At least you could find a real person...

I haven't been able to find a live sales rep for months.

[tjwash]

17. What was that number? I need to make sure that my phone does not accidentally go there.

:0

[cherokeeprogressive]

18. Great websites to help get past the automated phone system and talk to a human:

http://www.gethuman.com/

http://www.dialahuman.com/

[Merlot]

20. I had that happen recently

It wasn't verizon, but the same thing happened. I'm not sure if I dialed the wrong number or if the wires got crossed.

[L0oniX]

21. Verizon is that -hard up- for revenue.

:evilgrin: