Satellite TV company questions contract after tornado wipes out woman's home

[The Straight Story]

GREENBACK (WATE) - Some Greenback families whose homes were damaged or destroyed by a tornado on March 23 are discovering hidden costs for rented equipment even though it's missing.

Frances Mulkey's family contacted 6 On Your Side after they called their satellite carrier, DIRECTV, and tried to disconnect service. They were surprised by the response.

...

Three days after the tornado, Jerry called the company to disconnect service since his grandmother won't be returning to her Greenback neighborhood.

"They were wanting a $120 early termination fee, then $50 a box if we couldn't, if we didn't return the boxes," Jerry said.

"It's ridiculous," Melody said. "It's ridiculous. I understand they have processes, but there needs to be an exception process put in place."

http://www.wate.com/story/14351266/satellite-tv-company-questions-contract-after-tornado-wipes-out-womans-home

[Kolesar]

1. foreclose on the house, then, Direct TV

and good luck

[eppur_se_muova]

2. Wanna bet the company has insurance on this hardware ?

They're trying to collect twice for the same loss.