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lovemydogs

(575 posts)
Fri Mar 15, 2019, 07:27 PM Mar 2019

Not pollictal: It's about my experience with Carvana

Have you seen the commercials?
Have you been curious?

I have a car that is awful in the winter. I love it but, it does not handle snow and ice. After this winter, which was terrible, my husband and I decided I needed a 4 wheel drive or all wheel drive.

I am a small car driver so, the same goes for an SUV. There were a few I considered and we looked around. In my town the major car dealers are not very good. One is very high and the other is kinda sleazy. We looked at dealers in other towns and were not feeling like we were seeing much. So, I decided to check out Carvana.

I had my husband check it out and he liked it alot.

We were intrigued with buying a car online like this.

We called them and the lady explained everything really well and answered our questions. She was super nice. She talked to me about my car as trade in and did a pre-qualify. You are not locked in to anything through the process.

We took our time and found one we both liked and set up the purchase process.

There was a few questions we had with getting my final price for my car and other things. Again Customer Service was outstanding.
When we had it all set, a date was set to deliver our car. When they come we can refuse to accept it on the spot. But, if we are happy then we take for a test drive and have 7 days to decide if we like it. During that time they encourage you to take to a mechanic to look your car over.

Our car is coming Monday.

I'm impressed with how open the process is.

I decided to post this not as some ad for the place but, so many people we know are curious. So, I thought some here might be curious as well and decided to write about our experience with it.

10 replies = new reply since forum marked as read
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Not pollictal: It's about my experience with Carvana (Original Post) lovemydogs Mar 2019 OP
Thank you because I was curious DeminPennswoods Mar 2019 #1
I've noticed a number of cars with Carvana stickers on them Cattledog Mar 2019 #2
Hey, thanks for posting lovemydogs. KPN Mar 2019 #3
We have one of the vending machines here in town: LongtimeAZDem Mar 2019 #4
It is real!!! DeminPennswoods Mar 2019 #6
Yep; it sticks up above the freeway, so it's definitly cool as you drive by. LongtimeAZDem Mar 2019 #7
Kudos to the Carvana founder, DeminPennswoods Mar 2019 #8
Thanks. Been wondering if those things actually exist outside TV commercials. nt hvn_nbr_2 Mar 2019 #10
Carmax is great, too. displacedtexan Mar 2019 #5
My husband and I bought a car through Carvana almost two years ago csziggy Mar 2019 #9

DeminPennswoods

(15,240 posts)
1. Thank you because I was curious
Fri Mar 15, 2019, 07:32 PM
Mar 2019

about it. Do you feel like you got a fair deal?

I still can't believe they have "car vending machines", though.

KPN

(15,578 posts)
3. Hey, thanks for posting lovemydogs.
Fri Mar 15, 2019, 07:37 PM
Mar 2019

I’ve been looking for a newer vehicle myself for a couple of months but haven’t found anything that met my needs/criteria locally.

I’d be interested to here updates on how things go over the next 7 days. I’m also curious about service and warranties after purchase is done and down the road - but I can probably look that up on line.

Good to hear it’s been all positive this far.

DeminPennswoods

(15,240 posts)
6. It is real!!!
Fri Mar 15, 2019, 07:49 PM
Mar 2019

That is so cool! You get to keep the coin after putting it the slot.

The cars displayed are already sold, though, just awaiting buyer pick up. Instead of the usual horizontal, flat parking lot, it's a vertical lot.

displacedtexan

(15,694 posts)
5. Carmax is great, too.
Fri Mar 15, 2019, 07:41 PM
Mar 2019

When my brother passed away last year, Carmax looked the car over & offered $8500 more than the Chevy dealer. They did every bit of the paperwork & I left with a check in hand.

csziggy

(34,115 posts)
9. My husband and I bought a car through Carvana almost two years ago
Fri Mar 15, 2019, 07:59 PM
Mar 2019

We'd been looking for a Prius V for a while but could not find one in this area. I also looked online in the Tampa area since I have family down there and could spend time with them if we got a car down there. I finally found one for a good price on Carvana and it was even the color I wanted!

Same as you - I called, talked to the people who answered all my questions. We had to meet the delivery truck halfway to Jacksonville since there is no distribution point nearby. The driver unloaded the car, let us take it on a test drive, and made sure we understood that we had a certain period to return it.

That car is one the best we've owned.

I'd buy another car from Carvana if I found the right one there - even though a good friend sells used cars. He'd tried for months to find us a Prius V and never could find one he thought he could stand behind. He was impressed with the deal we got from Carvana, so that is saying something!

Edited to add: Two of our previous cars were found on Cars.com from small lots out of town. They were good cars, too - in fact I still own the first one.

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