American Airlines Passengers Afraid of Boeing 737 MAX Can Switch Planes for Free
American Airlines is returning the Boeing 737 MAX to service, and is allowing passengers who doubt the plane's safety to book the next available flight at no charge. The MAX, Boeing's top-selling plane, has been grounded for nearly two years following fatal crashes in Indonesia and Ethiopia in 2018 and 2019 that killed 346 people.
"The MAX has received more scrutiny than any aircraft in a number of years," James E. Hall, managing partner of Hall & Associates in Washington, a transportation safety expert and former chairman of the National Transportation Safety Board, told Newsweek.
"The plane is back in the air, but what's not back up is the reputation of Boeing and the FAA regarding their safety culture," he said. "The FAA tarnished itself along with Congressional oversight, and Boeing's action may yet be seen as criminal – we haven't heard from the Justice Department yet."
Investigators believe the MAX's automated anti-stall device, the Maneuvering Characteristics Augmentation System (MCAS), erroneously pointed the nose of the planes down to avoid a midair stall and sent it into a fatal plunge.
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