Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

question everything

(47,522 posts)
Mon Feb 22, 2021, 08:17 PM Feb 2021

One more good reason to not allow anyone to withdraw funds from the bank

All the utilities, now also Comcast, want to “automatically” withdraw amounts due.

No way! I get the statement online and when I hit “pay now” the funds are withdrawn.

Yes it is about the poor Texans with the $10,000 (or so) electric bills withdrawn from their accounts helplessly finding out too late.

51 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
One more good reason to not allow anyone to withdraw funds from the bank (Original Post) question everything Feb 2021 OP
how does one get this function you describe... msongs Feb 2021 #1
All the utilities company offered to put the statements online. question everything Feb 2021 #8
My business banking is set up that way for all bills. Blue_true Feb 2021 #17
I never allow automatic withdrawals, no matter what bill it is. You have to maintain... brush Feb 2021 #2
I use autopay but ONLY to pay via Amex. I'm protected. NO ONE needs to know my bank shit. CurtEastPoint Feb 2021 #6
Agreed, I never do autopay. sarcasmo Feb 2021 #32
I'm only on autopay for some bills that stay the same amount each month. Not for the ones sprinkleeninow Feb 2021 #34
I refuse autopay XanaDUer2 Feb 2021 #3
omg we have all our bills on auto pay.....but I have a generator.. samnsara Feb 2021 #4
Millions of people use auto pay without problems. BannonsLiver Feb 2021 #47
i agree. barbtries Feb 2021 #5
I've never had a problem with automatic bank drafting Shermann Feb 2021 #7
I have never had an issue with it. Blue_true Feb 2021 #18
Same here- the actual withdrawal always occurs a couple of weeks after notification wishstar Feb 2021 #19
Yep. Why I get the bill and then logon & pay from my bank's website. Captain Zero Feb 2021 #9
They shouldn't get another damned cent from anyone. 2naSalit Feb 2021 #10
I have a handful of bills that are auto pay. PoindexterOglethorpe Feb 2021 #11
This is what the Texans thought until the "once in 500 years" event happened, again question everything Feb 2021 #14
Very specifically, my auto-pay accounts PoindexterOglethorpe Feb 2021 #49
I think Comcast gives me a 5 dollar discount to autopay jimfields33 Feb 2021 #12
Yes, that's my question too. luvtheGWN Feb 2021 #39
My bank will only pay pure auto-debits of the amount that I designate, Blue_true Feb 2021 #13
Some pensions plans and social security will withdraw auto deposited funds in the event of death Auggie Feb 2021 #15
you will have to pay back the amt just the same nt msongs Feb 2021 #20
How will they get it if someone is deceased and broke? Auggie Feb 2021 #24
file claims against the estate. ss is feds and they have their ways nt msongs Feb 2021 #27
Better to dummy up. Hassin Bin Sober Feb 2021 #29
And here's yet another good reason: Tanuki Feb 2021 #16
We don't have to autopay for utilities... brooklynite Feb 2021 #21
Automatic bill pay--it's never a problem, until there's a problem. Baked Potato Feb 2021 #22
Old traditionalist here as far as banking is concerned.... northoftheborder Feb 2021 #23
We pay our mortgage, car insurance, and a credit card by check. Baked Potato Feb 2021 #25
Except when last month the car insurance check never cleared the bank. The office never received it question everything Feb 2021 #35
"Anyone else this antique?" Maybe... yonder Feb 2021 #42
No, no, and no. Joinfortmill Feb 2021 #26
Not sure if anything has changed but its damned hard to stop payment also jcgoldie Feb 2021 #28
Groan.. I think that all financial institution prefer to operate electronically and on the Cloud, question everything Feb 2021 #37
Wait until one of these excessive auto pays overdraws your bank account Patterson Feb 2021 #30
This message was self-deleted by its author Skittles Feb 2021 #31
Set up auto pay via a credit card. roamer65 Feb 2021 #33
THIS! Excellent point A HERETIC I AM Feb 2021 #41
It's always been my policy to initiate any and all payments of bills. patphil Feb 2021 #36
Give em A Check Mopar151 Feb 2021 #45
That is a disgrace! How DARE they do what they're doing? BobTheSubgenius Feb 2021 #38
His Lights Stayed on During Texas' Storm. Now He Owes $16,752. question everything Feb 2021 #40
Sickening. SunSeeker Feb 2021 #46
Large amounts of money don't belong in personal checking accounts used to pay bills. Ziggysmom Feb 2021 #43
For sure! My electric bill is automatically drafted but ecstatic Feb 2021 #44
2 auto-pays here, but they're charged to the credit card. Talitha Feb 2021 #48
Ten years ago, an officer at our Credit Union had me delete all direct pay Greybnk48 Feb 2021 #50
I always pay on the biller's web site each month using a cash-back credit card. Klaralven Feb 2021 #51

msongs

(67,438 posts)
1. how does one get this function you describe...
Mon Feb 22, 2021, 08:21 PM
Feb 2021

"I get the statement online and when I hit “pay now” the funds are withdrawn"

ez to know it appears on statement after withdrawal but how do u get it on the statement as a request that has to be approved.

Im thinking about doing various utilities as auto-pay, bills that are different each month instead of a fixed expense

question everything

(47,522 posts)
8. All the utilities company offered to put the statements online.
Mon Feb 22, 2021, 08:31 PM
Feb 2021

I get emails from them when they are ready to view, have all the information of usage and the dates due. Really the image of the regular bills.

They already have the checking account information: name, routing, acct number, though for AT&T (our landline) recently I have to re-enter. And as long as these are EZ Check, no fees. Credit card would be.

We also use CenturyLink for landline and they were going to charge one dollar, or so, unless they could “automatically” withdraw, so decided to stay with snail mail for now.

Blue_true

(31,261 posts)
17. My business banking is set up that way for all bills.
Mon Feb 22, 2021, 08:40 PM
Feb 2021

My cable bill is setup that way. All other personal bills are pure auto-debits that I have to pre-approve.

brush

(53,840 posts)
2. I never allow automatic withdrawals, no matter what bill it is. You have to maintain...
Mon Feb 22, 2021, 08:22 PM
Feb 2021

control over the vultures trying everything they can to get your money.

sprinkleeninow

(20,254 posts)
34. I'm only on autopay for some bills that stay the same amount each month. Not for the ones
Mon Feb 22, 2021, 09:47 PM
Feb 2021

like utilities and such.

BannonsLiver

(16,439 posts)
47. Millions of people use auto pay without problems.
Mon Feb 22, 2021, 11:35 PM
Feb 2021

The reason these people got screwed is because they chose to buy power at wholesale rates. I’m sure it worked in their favor most of the time until it did not. Either way, they took the free market capitalism ride and had a bad trip.

I would not opt for the wholesale route simply because of the exposure risk. Let the utility companies deal with that.

I find the reaction here to the autopay to be both irrational and silly.

Cable bills are fixed so the OPs example is not apples to apples anyway.

barbtries

(28,810 posts)
5. i agree.
Mon Feb 22, 2021, 08:23 PM
Feb 2021

with subscriptions it's very hard not to, but all of my bills including the mortgage i pay on a monthly basis myself.

one other exception is my cell bell, which i allowed because it saves me money every month.

Shermann

(7,428 posts)
7. I've never had a problem with automatic bank drafting
Mon Feb 22, 2021, 08:27 PM
Feb 2021

Obviously there are risks there showcased by this debacle.

I always get statements in the mail with the draft amount prior to the draft date. So you can scan them for anything amiss. I wonder if that occurred in the Texas situation?

Blue_true

(31,261 posts)
18. I have never had an issue with it.
Mon Feb 22, 2021, 08:48 PM
Feb 2021

There are two formats, business banking and personal banking. In business banking that I am familiar with, the bill doesn’t get paid until I or someone else with authority approve the payment. Personal banking can be auto-debits set up for a specific amount and nothing over a pre-determined level will be paid unless I intervene to approve it, less can be withdrawn, but only once. The other form of personal online banking is I get notification that a bill has been posted and I go to a website and authorize the payment - bills like electric and gas bills would fall under that category.

wishstar

(5,271 posts)
19. Same here- the actual withdrawal always occurs a couple of weeks after notification
Mon Feb 22, 2021, 08:50 PM
Feb 2021

I have auto draft for both electric and cable bills but they always notify me (both by email and paper statements) so I have time to make sure the funds are available and that bill is correct.

Sounds like the auto bill withdrawals in Texas are not being made until notification so customers do have ability to cancel the automatic drafts. News reports are warning customers to take action before any auto drafts occur.

question everything

(47,522 posts)
14. This is what the Texans thought until the "once in 500 years" event happened, again
Mon Feb 22, 2021, 08:37 PM
Feb 2021

And, I suppose, no one thought that after what happened they would be legally robbed.

PoindexterOglethorpe

(25,894 posts)
49. Very specifically, my auto-pay accounts
Tue Feb 23, 2021, 12:22 PM
Feb 2021

are for fixed sums, like my internet/landline and my cell phone. All I ever do on the cell phone is text or make phone calls, so I'm never going to have extra charges there.

jimfields33

(15,933 posts)
12. I think Comcast gives me a 5 dollar discount to autopay
Mon Feb 22, 2021, 08:37 PM
Feb 2021

I think a few others do as well. Saves money to autopay. The whole thing with Texas is weird. First how do you run up a bill when you have no power. And if you do have power, they don’t just take the money out until the date due. The date due is after the cycle closes out.

luvtheGWN

(1,336 posts)
39. Yes, that's my question too.
Mon Feb 22, 2021, 10:36 PM
Feb 2021

The power failed just last week. Why are some people getting a bill already for thousands of dollars, especially since they were without power?

I understand the wholesale prices etc. (a travesty IMHO) but I just don't understand getting those gigantic bills in such a very, very short time.

Blue_true

(31,261 posts)
13. My bank will only pay pure auto-debits of the amount that I designate,
Mon Feb 22, 2021, 08:37 PM
Feb 2021

+|- 20%. I would never put something like a utility bill or other bills that can float over a big range on pure auto-debit, I would have to approve payment after seeing the bill.

Auggie

(31,184 posts)
15. Some pensions plans and social security will withdraw auto deposited funds in the event of death
Mon Feb 22, 2021, 08:38 PM
Feb 2021

Happened to my mother when my father died. I called the pension company and social security to report his death. Within hours the original deposits had been withdrawn and re-deposited at the lower amounts that surviving spouses receive.

Lesson learned: drain the bank accounts BEFORE you call the pension company and social security to report someone's death.

Hassin Bin Sober

(26,335 posts)
29. Better to dummy up.
Mon Feb 22, 2021, 09:29 PM
Feb 2021

I told my brother this when my dad died. But he didn’t listen. Chase locked the accounts (that we were on) and Discover put a claim on the estate that we had to pay extra attorney fees to clear.

I asked my brother “what the fuck, are you the town crier? They’ll figure this out when we close the accounts now we have to jump through hoops”

Tanuki

(14,920 posts)
16. And here's yet another good reason:
Mon Feb 22, 2021, 08:39 PM
Feb 2021
https://www.thecanadianencyclopedia.ca/en/article/a-winnipeggers-death-goes-unnoticed-for-two-years

"A Winnipegger's Death Goes Unnoticed for Two Years
.....

After a brief investigation in which Manitoba's chief medical examiner determined he'd died of natural causes, the bizarre confluence of coincidences that led to his delayed discovery began to emerge (and landed Sulkers' story on "wacky news of the world" websites from Houston to Cape Town). For one thing, he was a reclusive man. He was estranged from his family and had minimal contact with neighbours, most of whom assumed he'd taken an extended vacation. Also, he suffered from a medical condition that prevented his body from decomposing - and therefore expelling any telltale odours.

But the primary factor in the delay, it turns out, was technology - or more specifically, automated banking. Sulkers suffered from multiple sclerosis and received a monthly disability pension, which was deposited directly into his bank account. His condo fees, utilities and other expenses were then deducted automatically. As such, his bills were routinely being paid up well beyond his death. Why wouldn't his creditors assume he was alive?

Baked Potato

(7,733 posts)
22. Automatic bill pay--it's never a problem, until there's a problem.
Mon Feb 22, 2021, 09:09 PM
Feb 2021

We pay some utility bills online, but always as a one time debit. Learned our lesson with Compuserve LOL.

northoftheborder

(7,572 posts)
23. Old traditionalist here as far as banking is concerned....
Mon Feb 22, 2021, 09:09 PM
Feb 2021

... I pay all household bills by CHECK. Anyone else this antique? My online newspaper and monthly internet charges are charged to my credit card. Only my life insurance is automatically withdrawn from account.

question everything

(47,522 posts)
35. Except when last month the car insurance check never cleared the bank. The office never received it
Mon Feb 22, 2021, 10:17 PM
Feb 2021

so ended up paying online

yonder

(9,670 posts)
42. "Anyone else this antique?" Maybe...
Mon Feb 22, 2021, 10:52 PM
Feb 2021

Years ago, on payday I would routinely visit the bank to cash/deposit the paycheck and then pay each monthly bill in-person AND in cash. Usually it was just a few utility bills and a couple of other miscellaneous ones. After getting married, we decided it would be better if she handled that end of things.

Cash when I could and a cashiers check when I couldn't was my mantra. It all seemed so simple and normal.

jcgoldie

(11,639 posts)
28. Not sure if anything has changed but its damned hard to stop payment also
Mon Feb 22, 2021, 09:28 PM
Feb 2021

Fell into it with Nautilus Gym 20 years ago they gave some discount if you allowed them to withdraw automatically every month. Well then they have some BS in the contract about you can only cancel during the first few days of the month else you are locked in until next month. So after missing the cancel period two or three times busy or forgot whatever now they got a couple hundred bucks of mine for a membership I hadn't used or even intended to in months and they refused to cancel my membership. So I call the bank to stop payment. They told me if its auto withdrawal they could only stop it if I knew the exact day and amount that would be withdrawn and for a fee...wtf?!? Only other option bank said was close the entire account and open a new one. What a racket all premised on taking people's money for something they no longer want just like automatically renewing magazine subscriptions...

question everything

(47,522 posts)
37. Groan.. I think that all financial institution prefer to operate electronically and on the Cloud,
Mon Feb 22, 2021, 10:20 PM
Feb 2021

something

Save on papers and stamps.

Patterson

(1,531 posts)
30. Wait until one of these excessive auto pays overdraws your bank account
Mon Feb 22, 2021, 09:29 PM
Feb 2021

and you start getting NSF overdrafts.

Response to question everything (Original post)

roamer65

(36,747 posts)
33. Set up auto pay via a credit card.
Mon Feb 22, 2021, 09:35 PM
Feb 2021

That way you have fraud protection and can dispute charges.

Best thing it’s the bank’s money, not yours.

A HERETIC I AM

(24,376 posts)
41. THIS! Excellent point
Mon Feb 22, 2021, 10:41 PM
Feb 2021

I do the same thing, where I can. Some firms won't allow paying by credit card, only via debit card number or giving them checking account info. My auto Insurance, TV Provider and Internet (among other bills) however, are all charged to a CC.

So for as many bills as I can, they go on a credit card that gives me hotel points or airline miles.

And as you say, it's THE CREDIT CARD COMPANY'S money, not mine, until I pay the credit card company.

I have also found some firms will give a discount if using a direct checking account debit, so one has to watch for that and weigh the risks.

Cheers.

patphil

(6,204 posts)
36. It's always been my policy to initiate any and all payments of bills.
Mon Feb 22, 2021, 10:18 PM
Feb 2021

Sometimes sufficient funds aren't there until a certain date, and I sometimes have to transfer funds from one account to another.
I don't want any creditor taking payment on their terms...only on mine.

Mopar151

(9,992 posts)
45. Give em A Check
Mon Feb 22, 2021, 11:07 PM
Feb 2021

Not the checkbook! Had this go around with a fiber optic company a while ago. They were gonna take the money for equipment their tech took away, A year before. No appeal, can't speak to s supervisor, too bad so sad. When my next e*mail mentioned mail and wire fraud, I got a phone call the next day,sorted all out......tho the person was not happy with how I found a way in!

BobTheSubgenius

(11,564 posts)
38. That is a disgrace! How DARE they do what they're doing?
Mon Feb 22, 2021, 10:28 PM
Feb 2021

Now THIS is the kind of thing that raises insurrection. Completely cavalier, absolutely HORRIBLE actions on the part of the power companies. They deserve whatever they get, especially the ones calling shots.

question everything

(47,522 posts)
40. His Lights Stayed on During Texas' Storm. Now He Owes $16,752.
Mon Feb 22, 2021, 10:41 PM
Feb 2021

SAN ANTONIO — As millions of Texans shivered in dark, cold homes over the past week while a winter storm devastated the state’s power grid and froze natural gas production, those who could still summon lights with the flick of a switch felt lucky.

Now, many of them are paying a severe price for it.

“My savings is gone,” said Scott Willoughby, a 63-year-old Army veteran who lives on Social Security payments in a Dallas suburb. He said he had nearly emptied his savings account so that he would be able to pay the $16,752 electric bill charged to his credit card — 70 times what he usually pays for all of his utilities combined. “There’s nothing I can do about it, but it’s broken me.”

(snip)

The steep electric bills in Texas are in part a result of the state’s uniquely unregulated energy market, which allows customers to pick their electricity providers among about 220 retailers in an entirely market-driven system. Under some of the plans, when demand increases, prices rise. The goal, architects of the system say, is to balance the market by encouraging consumers to reduce their usage and power suppliers to create more electricity.


More..

https://news.yahoo.com/lights-stayed-during-texas-storm-160028286.html

SunSeeker

(51,662 posts)
46. Sickening.
Mon Feb 22, 2021, 11:18 PM
Feb 2021

Particularly since his only other option was to freeze to death.

I hope he is made whole somehow.

Ziggysmom

(3,410 posts)
43. Large amounts of money don't belong in personal checking accounts used to pay bills.
Mon Feb 22, 2021, 10:57 PM
Feb 2021

When I hit a certain amount I move the funds to savings or investment accounts. Have only one auto pay for my cell phone. The convenience is not worth the risk for me. Also never use a debit card for online or major purchases.
I feel sorry for the folks who lost all their money. They were likely the folks who didn’t have additional funds elsewhere or could afford the loss 😞

ecstatic

(32,729 posts)
44. For sure! My electric bill is automatically drafted but
Mon Feb 22, 2021, 11:02 PM
Feb 2021

I need to make sure Georgia power doesn't have a crazy setup like what they have in Texas! My gas bill is at a fixed rate.

Talitha

(6,611 posts)
48. 2 auto-pays here, but they're charged to the credit card.
Mon Feb 22, 2021, 11:52 PM
Feb 2021

Satellite internet service, and satellite TV.

Found out the hard way that I need to call them when the credit card has been renewed.

Greybnk48

(10,172 posts)
50. Ten years ago, an officer at our Credit Union had me delete all direct pay
Tue Feb 23, 2021, 01:02 PM
Feb 2021

set-ups to utilities and companies that charge monthly. He had me change it all over to a bill payer page at the credit union. No one gets paid until I sign in with a password, fill in the amount I want paid, and then hit the pay now button or choose a date I want is sent. I am then prompted to review it and finalize the transaction.

I'm not clever about any of this, it was all him (the advisor I met with). He said NEVER give a power utility, or cable company, etc., access to your bank account or credit card. NEVER. Set up a direct payment via your Credit Union.

 

Klaralven

(7,510 posts)
51. I always pay on the biller's web site each month using a cash-back credit card.
Tue Feb 23, 2021, 01:17 PM
Feb 2021

That way I see the amount being billed before making the payment, and I get the equivalent of a 1.5% discount.

Plus, using a credit card places the transaction under the Federal Reserve rules for dispute settlement.

The money doesn't come out of my checking account until I pay the credit card balance in full each month to avoid all fees and interest.

Latest Discussions»General Discussion»One more good reason to n...