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Pinback

(12,154 posts)
Fri Jan 28, 2022, 07:50 PM Jan 2022

How to close your Spotify account - link:

https://support.spotify.com/us/article/close-account/

I've seen a few reports saying Spotify won't let users cancel their subscriptions. This is inaccurate.

I have (had) a free Spotify account -- which I never listened to (I prefer other sources of music and podcasts, for a variety of reasons -- the Joe Rogan travesty nudged me to close it). This account is linked only to a disposable email address and fake personal information anyway (a strategy I recommend for as many online accounts as possible), so I could "cancel" it at any time by just deleting the email address. But I wanted to remove one more account from their system, so I logged in to try to find out how.

I poked around a bit and couldn't find information about closing the account, either on their Support page or by searching the site. So I sent a message from my disposable email address to support@spotify.com asking how I could cancel my account, since I didn't want to use a service that supports one of the most prominent disseminators of COVID misinformation.

Very quickly I got this reply:
Thanks for reaching out and sorry to hear that you want to close your account. Let us help you sort this out.

Upon checking, we pulled up a free account linked to this email address.

That said, we recommend that you close your account completely by following these steps. (This link goes to the page at the top of this OP.)

Please note that when an account is closed, we’ll delete or anonymize your personal data so it no longer identifies you, except for data we are legally allowed or required to maintain, such as for tax and accounting purposes, unresolved disputes, and security or fraud prevention.

That should cover everything. If you have other questions, feel free to write back to us.

Until then,

(name)

Spotify Customer Support

I followed the steps at the link and almost immediately got a confirmation email with a link to say I really wanted to close the account. I clicked it and then got a "final goodbye" email with a link to reactive the account within seven days if I just can't live without it.

I tried logging in again, and got a "no user with those credentials" alert. So it worked. I assume it's as easy if you have a paid account, but others would need to confirm that.

I've now deleted the disposable email address, so that's that.
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How to close your Spotify account - link: (Original Post) Pinback Jan 2022 OP
Thanks that was super easy Sedona Jan 2022 #1
Thanks! Deep State Witch Jan 2022 #2
never had an account Skittles Jan 2022 #3
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