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CatWoman

(79,301 posts)
Sun Sep 4, 2022, 09:53 AM Sep 2022

I know a lot of us are critical of the USPS, and rightfully so

In July I had ordered a very rare, OOP CD from an Ebay seller in Turkey.

Everyone on Ebay and other sites were asking a small fortune for this particular CD, but I was able to score it from this guy for $30 (shipping included).

The post office left a notice in my mail box on Aug. 4 stating no one was available to sign for the package (which is a lie as I was home all that day).

I signed the notice and left it in the mailbox, per instructions on the notice. I then went online and requested re-delivery.

The rest of August was full of phone calls and utter frustration. No one ever retrieved the signed notice from my mail box and the tracking was never updated online to show progress. It was updated to note rescheduling was requested but that's it.

Every time I called the post office the phone would ring endlessly. When someone did answer they would put me on hold -- sometimes for as long as an hour -- and never come back.

I had had it at this point and went online to file a complaint and to request tracking of the package.

I was finally contacted by a agent this past Friday who apologized profusely and advised me to file a claim, as they couldn't find the package and assumed it was lost.

Then yesterday I got a call from another agent informing me he found my package. He even delivered it to me personally on his way home at the end of his shift.

DeJoy has got to go. I've never had such a frustrating experience with the postal service before he took it over.

25 replies = new reply since forum marked as read
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I know a lot of us are critical of the USPS, and rightfully so (Original Post) CatWoman Sep 2022 OP
Two weeks ago my postal carrier was mauled to death by five dogs. So I probably won't be too dameatball Sep 2022 #1
I saw that on the news!!!! CatWoman Sep 2022 #5
Yeah, it was horrible. She was a nice lady. It's a very red, very poor county. Lots of dogs. dameatball Sep 2022 #8
Breaking the back of the postal service,... magicarpet Sep 2022 #2
The votes for DeJoy's removal are likely not there, as I have posted on multiple times before. nt Celerity Sep 2022 #3
There are 2 more 45-appointee slots that are up this December BumRushDaShow Sep 2022 #14
That's what I kept saying more than a year ago. NullTuples Sep 2022 #18
These 2 are in addition to the others who were recently replaced this past year BumRushDaShow Sep 2022 #21
My experience is a little different PJMcK Sep 2022 #4
I don't have a problem with my local post office. The problem seems to lie with Arkansas Granny Sep 2022 #6
I have never been critical of the USPS. Only certain persons running it into the ground. Ferrets are Cool Sep 2022 #7
there you go. stopdiggin Sep 2022 #10
I agree 100% Ferrets are Cool Sep 2022 #23
DeJoy's business policies have little to do with the operation of your local PO. brooklynite Sep 2022 #9
I've noticed over the years that certain places FoxNewsSucks Sep 2022 #11
and on this we have to disagree CatWoman Sep 2022 #13
I don't Rebl2 Sep 2022 #19
Praying for that scum dejoy to dropndead. Looks like the only way we will niyad Sep 2022 #12
"call from another agent informing me he found my package. He even delivered it to me personally" BumRushDaShow Sep 2022 #15
Same Traildogbob Sep 2022 #16
Ha- Child's play- Try living in an apartment complex with an package Hub packman Sep 2022 #17
USPS lost a valuable package of mine which has never happened before Mysterian Sep 2022 #20
The work force has been gutted at the post office for years. fightforfreedom Sep 2022 #22
My local Post Office went from 60 employees to 25 in the last 5 years. Midnight Writer Sep 2022 #25
Let me give you one example of what mail carriers are facing. fightforfreedom Sep 2022 #24

dameatball

(7,397 posts)
1. Two weeks ago my postal carrier was mauled to death by five dogs. So I probably won't be too
Sun Sep 4, 2022, 10:16 AM
Sep 2022

quick to get upset at the USPS for quite some time. it's a gigantic system made up of people really. Frustrating sometimes for sure. Glad it worked out for you.

dameatball

(7,397 posts)
8. Yeah, it was horrible. She was a nice lady. It's a very red, very poor county. Lots of dogs.
Sun Sep 4, 2022, 10:39 AM
Sep 2022

I enjoy messing around on Ebay also. The overseas stuff seems like more chances for issues in my opinion. I have had a couple things disappear, one from China and one from England. Anyway, as much as Dejoy needs to go, things can happen no matter who is in charge. Just a big bunch of people, speaking different languages, using different transit sytems....what could go wrong??

magicarpet

(14,147 posts)
2. Breaking the back of the postal service,...
Sun Sep 4, 2022, 10:18 AM
Sep 2022

.... so they can dismantle it and privatize it. Selling the gutted carcass off at fire sale prices.

The fevered wish of the Fascists is to do the same thing to public education, Medicare/Medicaid, Social Security, and health insurance.

BumRushDaShow

(128,926 posts)
14. There are 2 more 45-appointee slots that are up this December
Sun Sep 4, 2022, 11:36 AM
Sep 2022

and those could hopefully be filled once nominees are submitted (haven't seen any put forward yet and since this is an election year, any nominations not confirmed by January 2, 2023 when the 117th Congressional session ends, would have to be resubmitted anyway for the new Congressional session).

NullTuples

(6,017 posts)
18. That's what I kept saying more than a year ago.
Sun Sep 4, 2022, 12:45 PM
Sep 2022

Biden is going to have to stop nominating moderates & centrists. There's nothing to lose: McConnell refusing to hold hearings for left of center nominees is no different from having centrists who allow right wing extremists to do their thing.

BumRushDaShow

(128,926 posts)
21. These 2 are in addition to the others who were recently replaced this past year
Sun Sep 4, 2022, 01:06 PM
Sep 2022

Remember that there is a 50-50 Senate and although the 60 vote threshold has been eliminated, you still have to get 51 votes for a nominee to pass muster, and that means Democrats who are NOT just named "Manchin" and "Sinema", (e.g., Coons, Carper, King, etc).

As a note, the person he nominated and had confirmed in spring 2021 who is there as "an Independent" (Amber McReynolds) is also a fierce mail-voting advocate, so really she is closer to being a (D) without being one "on paper" and she is not taking up a (D) slot (there are rules for the Board of Governors membership where one party can have no more than 5 partisan members).

PJMcK

(22,035 posts)
4. My experience is a little different
Sun Sep 4, 2022, 10:20 AM
Sep 2022

Our little rural post office in NE Pennsylvania has been fantastic throughout the pandemic. The lady who runs the office is cheerful, helpful and informative.

Interestingly, I had only one delivery issue in the last 3 years and it involved UPS. They left a package in the driveway when we had a couple of feet of snow. We didn't find it until months later when the snow melted!

Having written that, DeJoy and his board need to go.

Arkansas Granny

(31,516 posts)
6. I don't have a problem with my local post office. The problem seems to lie with
Sun Sep 4, 2022, 10:31 AM
Sep 2022

getting the mail from point A to point B. Letters that take 10-14 days to arrive or packages that sit for days at one location with no activity.

stopdiggin

(11,302 posts)
10. there you go.
Sun Sep 4, 2022, 11:04 AM
Sep 2022

there's a certain philosophy out there wherein you hamstring an organization/agency deliberately - and then use its degraded performance (and public support) - to justify further cuts. (the IRS and USPS stand out as absolutely transparent examples).

Having said that - there are issues within the USPS (some newer, some fairly longstanding) - that have absolutely nothing to do with the popular buzz words of 'sorting machines', 'mail in ballots', and blue collection boxes. One of the largest happens to be the bass-ackwards assumption (that has seen continued support on both sides of the aisle) that the Post Office should be put on a 'for profit' (non-subsidized) basis - so that it does not 'unfairly compete' with private sector companies. DeJoy is the meat cleaver that is currently doing the chopping - but the policy goals and philosophy predate him by a good bit. And that is a good part of the reason that a large portion of the 'board' - has never strayed from his side (even while he has become a deeply unpopular figure)

------ ------

brooklynite

(94,531 posts)
9. DeJoy's business policies have little to do with the operation of your local PO.
Sun Sep 4, 2022, 10:59 AM
Sep 2022

Here in Brooklyn we have no problem getting deliveries.

FoxNewsSucks

(10,429 posts)
11. I've noticed over the years that certain places
Sun Sep 4, 2022, 11:15 AM
Sep 2022

I mail to or receive from would have delays more often than others. Here, we've always had good service. Until the last two years. I get the same amount of mail in a week that I used to get in a day. Netflix discs used to be in my po box two days after sending in the last one. Regular as clockwork. Now it takes over a week. And something goes missing at least once a month.

DeJoy should not be defended. He does need to be removed. I've read and am disgusted with the reasons he can't be, so I won't go on and on about that.

DeJoy didn't start many of the problems the Post Office is now having, but the policies he implemented undeniably made them all far worse. The Post Office is a good valuable service that should be fixed.

Rebl2

(13,498 posts)
19. I don't
Sun Sep 4, 2022, 12:50 PM
Sep 2022

have to many problems because I have a P.O. Box. I do read on neighborhood app people feeling sorry for their carriers because their routes are so long. Some people don’t get their mail until 7pm. Obviously there are not enough carriers for our local po and that is the fault of upper management locally and dejoy.

BumRushDaShow

(128,926 posts)
15. "call from another agent informing me he found my package. He even delivered it to me personally"
Sun Sep 4, 2022, 11:52 AM
Sep 2022

Something similar happened with me last month with a fairly expensive (and heavy) bluetooth speaker. It had a due date and timeframe for delivery that came and went. The tracking page claimed they attempted to deliver and left a notice in my mailbox just before 2 pm, which was fiction. The page also gave the option to pick up the item at the post office the next day (right, with no slip).

Well right around 5:30 pm that same evening, I got a knock on the door and there was a very busy young mail carrier with my package, who I saw had come in her little truck that was jam packed full of packages. I was literally jumping for joy and thanking her profusely and I know she probably thought I had lost my mind.

So yeah - although YMMV from post office to post office depending on the competence (or incompetence) of that facility's postmaster, like any other civil service worker, you have many who know there are problems that are above their pay grade and try to make it right.

Traildogbob

(8,731 posts)
16. Same
Sun Sep 4, 2022, 12:22 PM
Sep 2022

Won’t bore y’all with the stories I got. But none, ever happened before DeJoke. Costing people late fees, med deliveries and worse. Fire him and charge him for destruction of property.

 

packman

(16,296 posts)
17. Ha- Child's play- Try living in an apartment complex with an package Hub
Sun Sep 4, 2022, 12:25 PM
Sep 2022

A Hub is basically a stack of outdoor coded lockers. They drop oversized packages , assign it a code, then either call or e-mail you the code for pickup. Before this, packages were just left at your door.

Miscoded door keys, wrong packages, empty lockers with packages that were to be in them, etc., etc., etc.

Mysterian

(4,587 posts)
20. USPS lost a valuable package of mine which has never happened before
Sun Sep 4, 2022, 12:55 PM
Sep 2022

Plus several other problems I have never experienced prior to DeJoy's tenure.

DeJoy has destroyed my trust in USPS and I'm sure I'm not alone.

As I understand it, two new USPS board members will be appointed in December and DeJoy should be gone.

 

fightforfreedom

(4,913 posts)
22. The work force has been gutted at the post office for years.
Sun Sep 4, 2022, 01:07 PM
Sep 2022

That matters big time. Carriers are forced to carry their own routes and sometimes pieces of other routes. They are pressured to go as fast as they can. If they don't they will be written up. EVERY movement they make is now recorded. Many of the letter carriers at the post office are outstanding workers. They go above and beyond. The problem is they are not allowed to do their jobs the right way. I am not kidding.

They are working under unbelievable conditions. 1984 conditions if you know what I mean.

Midnight Writer

(21,753 posts)
25. My local Post Office went from 60 employees to 25 in the last 5 years.
Sun Sep 4, 2022, 03:18 PM
Sep 2022

Part of that is centralization of automation, but it still takes a lot of manpower to go door to door 6 days a week and run a functioning office. They have cut way past that point.

When I was a carrier 20 years ago, the delivery standard I was expected to maintain was one delivery point every 36 seconds. That is from mailbox to mailbox, and includes walking the distance, separating the mail for that address, and putting it in the box. If you have to deliver a package or a piece that needs signed for, you have to "make up" the time for that. Every year or so, management would come up with a new, tighter standard. I don't know what it is today, but I am sure it is more onerous than that.

It's a shame what's happening, because there are some truly hard-working, I would even say heroic people working there, and a management culture that uses them like disposable, interchangeable parts of a machine.

 

fightforfreedom

(4,913 posts)
24. Let me give you one example of what mail carriers are facing.
Sun Sep 4, 2022, 01:33 PM
Sep 2022

Carriers are not allowed to touch the mail that is put in order for their route by machines, until they deliver it.. The machines make mistakes. Many seniors live alone, don't have cars, no one to help them. Carriers protect, help these seniors. Many seniors rely on a pension check for example.

They know what day that check arrives. They are standing at the door waiting for you. They may be out of milk, etc. The carrier realizes the check is missing. The carrier becomes very concerned. They go back and check their vehicle, they look on the ground to see if they dropped it.

Later in the day the carrier finds the check in the mail the machine put in order. It was out of order. If the carrier drives back to that seniors house to give them their check, gets caught, they spy on you. They would be written up, possibly fired. The union gets involved, grievances are filed. Supervisiors put you on their watch list and harass the hell out of you day in and day out.. Just for doing your job. Management wants you to return that check back to the office and deliver it the next day, which is cruel.

This is just one example of many.

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