MetLife settles with Mass. over allegations it wrongly assessed auto accident surcharges
Source: Boston Globe
MetLife will pay at least $50,000 in penalties and refund an undetermined amount of money to customers to settle allegations it imposed costly surcharges on Massachusetts drivers who were found not at fault in auto accidents.
State attorney general Martha Coakley said Tuesday that some customers of Metropolitan Property & Casualty Insurance Company -- a unit of MetLife -- who filed accident claims with the company were improperly penalized even after a state appeals board had ruled they were not responsible for causing the crashes.
Under Massachusetts law, a driver assessed a surcharge by an insurance company because they are deemed at-fault in an accident can appeal the insurer’s decision to the state. If the appeals board vacates the surcharge, the company is required to halt the extra charges and refund any penalty money already collected.
... Coakley’s office said it has also started investigating whether other auto insurance companies in Massachusetts have similarly violated the law.
Read more: http://www.boston.com/businessupdates/2013/01/15/metlife-settles-with-state-over-allegations-wrongly-assessed-auto-accident-surcharges/TBTDl4feFz2D3AoBGOBH3L/story.html