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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsTold CenturyLink To Eat My Soiled UnderShorts Today
As some here know I lost my job the first of the year. Could not afford to live where we were so we had to break a 1 year lease 4 months in, no problem the landlord understood completely and gave us a notarized letter letting us out. Direct TV offered to suspend our service for 8 month and will let us out of our contract even if the new landlord doesn't want a dish on the property.
Now CenturyLink is a different story. They suspended my service for 4 months. currently my wife and I are living in a rental studio at a local hotel till I get back to work so I have no need for CL service and don't know when that will be. Anyhow they sent me a bill today saying I owe them the balance of my account plus a $250 penalty for early termination.
I tried to negotiate with them and told them by no fault of my own I lost my job and had to move, I had a statement from my employer stating it was an unexpected layoff. They did not even say we are sorry or to FROIKEN bad. They just said basically "sorry but those are the rules and can not be changed, stuff happens" They then asked me when I would be mailing my payment in full to add insult to injury, I asked them for payment arrangements, they said no I said then maybe next month or maybe next year.
They said if it wasn't paid in 30 days its off to collections, I said thanks for the outstanding help and hung up.
Bastards.
longship
(40,416 posts)Fuck them.
I have a friend who was beyond his Verizon contract and switched to an iPhone, which in these parts means AT&T. In spite of him canceling his contract and confirming it by mail, Verizon kept charging him in spite of the fact that the phone wasn't used. He kept receiving similar threats of all sorts of bad things.
Fuck Em. I hope you sent a letter by snail mail to confirm.
rsmith6621
(6,942 posts)and see if that changes things.
MADem
(135,425 posts)Your local bar association might be able to help. Sometimes, a sternly worded letter from a lawyer is all that's needed.
I wish you luck; I think that it's stupid for companies to be so rigid like that; all they do, in this social media era, where people can tell their tale to hundreds, thousands, even millions, is get people angry. I don't know these clowns but if I am ever in a position to do business with them, I'm running the other way. I'll bet I am not alone, either!