Trouble getting DU to load?

[uppityperson]

I have had trouble the last few days getting DU to load, especially pages starting with www. Upload.du works, haven't tried the others beyond www.DU though. I was wondering if you were having issues, if it was a particular part of the country as it may be something like that. So, this poll.

19 votes, 0 passes | Time left: Unlimited
	I have not had any issues loading DU, please state area if you wish
	8 (42%)
	I have had issues, live on the the W coast of USA or Hawaii
	4 (21%)
	I have had issues, live in Idaho/Montana, Nevada, NW interior states
	1 (5%)
	I have had issues, live in SW, but not coastal state
	1 (5%)
	I have had issues, live N central/midwest
	3 (16%)
	I have had issues, live S central
	0 (0%)
	I have had issues, live SE
	2 (11%)
	I have had issues, live NE
	0 (0%)
	I have had issues, live elsewhere
	0 (0%)
	Obligatory other since my options were limited.
	0 (0%)
	0 DU members did not wish to select any of the options provided.
Show usernames Disclaimer: This is an Internet poll

[msongs]

1. no probs in HNL nt

[NRaleighLiberal]

2. speedy in raleigh!

[Newsjock]

3. Same thing that's been happening for a month-plus now

About one-third of the time when I go to a DU page, it won't load all the way unless I wait for 20-30 seconds. If I reload or click the link again, it usually loads almost immediately. Happens on multiple browsers, multiple devices, multiple locations. I don't think it happens on mobile networks, though.

[Go Vols]

31. Same here

with 60mb Charter as ISP.No problems on other sites.

[SheilaT]

4. I'm guessing it's my browser.

I'm having no trouble on my new laptop that uses IE, but my old desktop, on which I use Firefox, I basically cannot get DU.

[Cha]

15. I've had major problems on my new laptop IE with DU and every other site works fine.

[JaneyVee]

5. No issues. NYC.

[Nobel_Twaddle_III]

6. maybe a better question would be - who is your internet provider

I have cox in Tucson with no issues with DU or Huffington post.
In San Antonio I had time warner no issues with DU but had some trouble Huffington post.
Now here in WA I have Comcast no issues with DU but major issues with Huffington post

[TexasTowelie]

7. No significant issues on my home computer,

but last Friday when I went to the library I did encounter problems.

SE Texas. AT&T at home using Firefox 29, I don't know the connection at the library--thought it might because I was on Internet Explorer.

[Agschmid]

8. No issues MA.

Comcast is my ISP at home, Verizon when I'm mobile.

[Ms. Toad]

9. Multiple browsers & two diffferent ISPs n/t

[steve2470]

10. no issues FL with any browsers nt

[Tierra_y_Libertad]

11. If you're using Firefox this works.

I've done this and suggested it to others on DU. Works for some, for others, not. Worth a try.

Go to "options" under "block attack sites" go to "exceptions" and copy the DU url to it. Fixed.

[2naSalit]

16. I tried that

and it worked the first two times I tried to open a link, after that, back to eternal spin.

I did see a note from Elad who suggested using "sync" in place of the "www" in the URL window. That works. If I get hung up, I stop the loading, change the "www" to "sync" and it comes right up every time. A rather easy fix although I hope it's temporary.

There has been a lot of conversation about Centurylink, the ISP for many DSL users in western states... they are having serious tech problems. I realized that watching videos is also affected, on youtube and watching shows like RMS. Segments are cut off in the middle where I have to reload them. Also, in my area, many who use land-line phones have no long distance... since last Friday. those who have satellite dish ISPs are not having this problem.

[uppityperson]

19. I have Centurylink dsl but why does only www.du not load while upload.du loads fine?

It seems odd, wondering if du has servers that typically serve a certain part of the country? I am fairly clueless about all of this, it is odd.

[steve2470]

20. for whatever reason (beyond my pay grade here)....

the routing works from your computer to upload and it does not to www.du.

Here's a highly simplified "diagram" of what you're dealing with:

Your computer.....

connects to....

Your Internet Service Provider.....

which routes your request for upload or www.du to a DNS server (the internet phone book).

Your request then gets sent over at least one and probably two or three networks to DU's network, which is dca.net. DU's servers are located within their facilities. To summarize, there can be problems all along that route. IMHO, people need to call their ISP's and ask why they are having trouble getting DU.

Here's the traceroute I just did (a sort of map from me to DU):



PS C:\Users\Steve> tracert www.democraticunderground.com

Tracing route to www.democraticunderground.com [216.158.28.195]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 9 ms 8 ms 9 ms ten0-0-0-7.orld38-ser1.bhn.net [72.31.194.148]
4 12 ms 11 ms 13 ms ten0-0-0-7.orld14-ser1.bhn.net [72.31.194.38]
5 10 ms 10 ms 11 ms 72-31-188-172.net.bhntampa.com [72.31.188.172]
6 13 ms 14 ms 10 ms 10.bu-ether15.orldfljo00w-bcr00.tbone.rr.com [66.109.6.98]
7 22 ms 23 ms 23 ms bu-ether18.atlngamq47w-bcr01.tbone.rr.com [66.109.1.72]
8 19 ms 19 ms 20 ms ae-1-0.pr0.atl20.tbone.rr.com [66.109.6.177]
9 21 ms 19 ms 21 ms 216.156.108.57.ptr.us.xo.net [216.156.108.57]
10 46 ms 46 ms 35 ms vb2002.rar3.washington-dc.us.xo.net [207.88.13.162]
11 34 ms 36 ms 37 ms ae0d0.mcr1.philadelphia-pa.us.xo.net [216.156.0.42]
12 35 ms 37 ms 36 ms 66.236.204.166.ptr.us.xo.net [66.236.204.166]
13 49 ms 37 ms 34 ms core-2-gig-vlan-500.hq.dca.net [216.158.2.5]
14 40 ms 37 ms 39 ms www.democraticunderground.com [216.158.28.195]

Trace complete.
PS C:\Users\Steve>

As you can see, my request went over several networks. Luckily, I had no problems.

Hope this helped a tad. Recursion, Aerows and others can explain this much more thoroughly than I can.

Steve

[Tierra_y_Libertad]

22. I'm using Century Link and the fix seems permanent.

And, I'm in Washington state. I also used a lot of profanity. Maybe that's the key.

[Sissyk]

12. No issues for me in TN.

I've noticed several members have been having problems though so good question. Will be good information for Admin. to use to try and detect the problem maybe.

[Cha]

13. Sorry, I missed this earlier, uppity.. I have had big issues since Friday and let

everyone know about it!

I finally found a link from EarlG's that works for me(so far) and the others still don't.

http://betterment.democraticunderground.com
http://election.democraticunderground.com
http://metamorphosis.democraticunderground.com
http://sync.democraticunderground.com *sync Works for me
http://upload.democraticunderground.com

Link to post in thread:
http://www.democraticunderground.com/10024943226#post15

Looks like there are only 8 of us out West who have seen your poll and have had problems.

thanks for the OP!

[CrispyQ]

29. My issues started Friday, too.

Thanks for the links.

[Cha]

35. Yes, I saw your post in ATA, CQ.. I was all over looking for clues.. you're welcome!

[steve2470]

14. a common denominator seems to be Centurylink

Other factors are, Elad said a server was on the fritz and was being repaired/replaced by their ISP, and Aerows said a DNS server on the west coast was acting up.

[2naSalit]

17. CenturyLink has tech issues...

Folks in my area don't have long distance... those on Centurylink land lines. It's also messing up video.


I did see a note from Elad who suggested using "sync" in place of the "www" in the URL window. That works. If I get hung up, I stop the loading, change the "www" to "sync" and it comes right up every time... on DU. I have yet to try it on other sites where the video isn't running well. But I have to go to bed soon so I'll check on that idea tomorrow.

[passiveporcupine]

36. I just tried to load it with sync tonight and it wouldn't work

the only way I can get in is a link to a thread in google.

So...I have century link, and was told by their recorder they know they have an issue and are working on it. It's been down for me for well over a week. I'm in Oregon.

[2naSalit]

38. Yikes

Of course they'll admit they have a problem when it's a recorded message so they don't have to hear your complaint or answer any questions. Wish I had other ISP options.

The "sync" thing still works for me but watching video is still a drag.


Hope they get their ducks in a row soon, this is getting older than those constant mailers I get telling me to "bundle" and/or upgrade for more than I can afford. They've raised the rates twice in the past year already. Might have to juts go off-line for a while... that won't kill me either. I went for three years without a phone, and went six years without web access.

Cheers.

[cilla4progress]

18. Just started tonight when I saw this poll!

No Centurylink. I use Chrome for my browser.

[LadyHawkAZ]

21. Arizona, Suddenlink, lots of loading issues

Only DU, no other sites.

[greatauntoftriplets]

23. No problems on AT&T DSL in Illinois using Firefox.

[William Seger]

24. CenturyLink in Colorado, lost access Friday

... at least from my laptop and desktop, but oddly it was working for my phone and tablet connected to the same WiFi. Changing to Google's public DNS didn't help, nor did adding an "attack site" exception. However, betterment.democraticunderground.com is sort of working except that it sometimes hangs loading avatars and graphics.

[panader0]

25. Arizona-Centurylink and big problems lately

but only DU. Everything else loads in a hurry; sometimes DU won't load at all.

[darkangel218]

26. Lesson learned.

Yall need to move to FL!!!

[CrispyQ]

27. Today is better than the past four days.

This past weekend I just gave up. Slow loads, partial loads. One time I clicked to post & it churned & churned & nothing happened. I closed my browser. When I came back later, the post had taken. Go figure. ???

on edit: Centurylink, CO

[earthside]

28. Colorado

Delays even opening this post.

I will send CenturyLink a message later today -- from the messages about this over the past few days, that does seem to be the common link.

Very frustrating.

[Jacoby365]

30. I've had some problems

getting it to load. My ISP is Comcast. I've also had some problems getting it to load with Verizon 4g. Something else I find interesting is that my Comcast economy tier basic cable does not include MSNBC, but it includes Fox News and CNN. I figured that since NBC owned Comcast that they would at least include MSNBC.

[FiveGoodMen]

32. Been slow and inconsistent the last couple of days in Minnesota

IE, Win7, home & work.

[GentryDixon]

33. Century Link in Utah.

Been a problem since Friday. My chat session with them went to hell after they tried to sell me a higher speed. If I can access Ancestry all day without fail and not DU, I don't need higher speed. I need them to fix the problem that seems to be plaguing more than just me.

I took the advise of Elad and am now accessing through http:// sync.democraticunderground.com, but that does not solve the problem that seems to be on the Century Link end. And they could care less.

[hunter]

34. I've had no trouble.

California, local ISP.

[jwirr]

37. I worked all day trying to get DU. Then I was closing down my machine and saw a bunch of sites

I had visited today were still open. I closed them and went back to try DU. I opened immediately. These sites have been staying open ever since I downloaded the fix for IE on Friday. I have no idea if this is what is causing it but I am going to try it again tomorrow.