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a kennedy

(29,658 posts)
Sat Jul 22, 2017, 10:22 PM Jul 2017

Anyone else have this problem???......just donated to a campaign and got

a thank you for my MONTHLY CONTRIBUTION!!!!!! I thought I only gave a one time contribution. So I immediately sent a email to say I only wanted to give once. Then I did get a notice back saying that it would only be a one time contribution. Gotta really be careful of what I sign up for. Whew.......

11 replies = new reply since forum marked as read
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Anyone else have this problem???......just donated to a campaign and got (Original Post) a kennedy Jul 2017 OP
yup jodymarie aimee Jul 2017 #1
Was it the DCCC? cyclonefence Jul 2017 #2
No actually, it was Act Blue......and I've given to other canidadets, and haven't a kennedy Jul 2017 #4
Well, I don't know about you, cyclonefence Jul 2017 #5
Happened to me with actblue AJT Jul 2017 #3
Me too CatMor Jul 2017 #6
I donated to Act Blue and a few others and am careful. BigmanPigman Jul 2017 #7
I had that happen once, and came close to having it happen on other occasions, Tanuki Jul 2017 #8
I only send checks, never put it on a credit card. katmondoo Jul 2017 #9
Act Blue has the monthly box check and says "Make it monthly?" and you have to opt out. NBachers Jul 2017 #10
Yah, I received this note from ActBlue saying as much......thought it was a nice reply. a kennedy Jul 2017 #11
 

jodymarie aimee

(3,975 posts)
1. yup
Sat Jul 22, 2017, 10:25 PM
Jul 2017

my boss here in Wisconsin gave to Ossoff ONE $250......they kept it going for 5 weeks...his wife had a devil of a time stopping it....

a kennedy

(29,658 posts)
4. No actually, it was Act Blue......and I've given to other canidadets, and haven't
Sat Jul 22, 2017, 10:41 PM
Jul 2017

had this happen. But damn, I can't afford to give EVERY month. Just saying.....when I get some extra cash I do give, but not EVERY month.

cyclonefence

(4,483 posts)
5. Well, I don't know about you,
Sat Jul 22, 2017, 10:50 PM
Jul 2017

but I'm an old lady, and it's entirely possible that there was some small (or even large!) print on the donor form that I didn't read, so I kind of blame myself, but then I read your post, and maybe it's not because I'm an old lady but because they are a little sleazy. The thing is, it's so easy to make an online donation with a credit card or paypal, and those are two payment options where the recipient can set it up as a recurring donation without getting the donor's OK.

I donate what I can when I can, and my single donations are generally a lot larger than any recurring donation I might make, so it's adding insult to injury to not only make my donation recur but to recur at a much higher amount than I can afford month after month.

I'm glad you brought this up.

BigmanPigman

(51,590 posts)
7. I donated to Act Blue and a few others and am careful.
Sun Jul 23, 2017, 12:17 AM
Jul 2017

The DNC was a one time (no two) donation and they keep sending me requests for more in the regualr mail, but at least they give me stickers. I knowingly donated to Act Blue on a monthly basis but they keep hitting me up for more via gmail even though I donated more again. I can't even afford my ACA premiums (I am pretty ill) and would give more but I am very limited and am probably going to lose my health care.

Tanuki

(14,918 posts)
8. I had that happen once, and came close to having it happen on other occasions,
Sun Jul 23, 2017, 12:41 AM
Jul 2017

with ActBlue. As you have said, it was fixed immediately when I contacted them. IIRC, I was told that some campaigns set the monthly payment as a default that is aleady "box checked" and must be actively unchecked, while others have the one-time payment as the default. I have also noticed this a few times with online charity donations. I don't like it, and try to be on the lookout for it now.

NBachers

(17,108 posts)
10. Act Blue has the monthly box check and says "Make it monthly?" and you have to opt out.
Sun Jul 23, 2017, 03:22 AM
Jul 2017

I'm not as hot on ActBlue as I used to be.

a kennedy

(29,658 posts)
11. Yah, I received this note from ActBlue saying as much......thought it was a nice reply.
Sun Jul 23, 2017, 11:41 AM
Jul 2017

Thanks so much for reaching out, and I apologize for any confusion! I can confirm that your recurring donation has been canceled and it will not be charged again. If you have any other recurring contributions you wish to cancel, just let me know and I'm happy to help!

For future reference, each organization or campaign creates its own contribution forms, and ActBlue processes donations exactly how the contribution form is filled out when you click the donate button. Some organizations and campaigns choose to set their forms to have the recurring option pre-selected by default, which can result in signing up for an unintended recurring contribution if the option is not unchecked, which may be what happened here. To ensure that any future donation is not recurring, just make sure the "Make it Monthly" box is not checked before submitting the contribution form. If you have any concerns about the way a particular contribution form has been set up, I encourage you to reach out directly to the organization or campaign that created it and voice those concerns.

If there is anything else I can help you with, please let me know!

Best,
Boyd

--
Boyd Hampton
ActBlue

I just have to be more aware of what boxes are or are not checked.

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