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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsNO BACKBONE. AT&T's DirectTV Is Offering Refunds Over NFL Protests
AT&s DirecTV is offering refunds to some Sunday Ticket subscribers who are angry with the wave of national-anthem protests sweeping National Football League games, The Wall Street Journal reports. The regular policy for DirecTVs Sunday Ticket prohibits refunds, but customer-service representatives have reportedly said they are making exceptions in light of the recent protests. The protests, which began last season to call attention to racism and police brutality, gained momentum last Friday after President Trump publicly condemned the practice and called for protesting NFL players to be fired. While DirecTV has not issued an official statement outlining its response, several customer-service representatives contacted by phone confirmed the new policy, with some saying a complaint against the protests is enough to get a full refund. Marc Hoffman, one subscriber interviewed by the Journal, said he received a refund of about $280 after calling simply to make a point.
READ IT AT THE WALL STREET JOURNAL
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http://www.thedailybeast.com/atandts-directtv-is-offering-refunds-over-nfl-protests
onecaliberal
(32,887 posts)Croney
(4,665 posts)or picture of a scary crazy orange alien on the screen.
Ms. Toad
(34,086 posts)covered by the $280. Otherwise, it's a pretty good scam.
ProfessorGAC
(65,138 posts)If the number of complaints were in the hundreds of thousands, they would have added the number in this non-story.
Just cowardice on the part of AT&T
GusBob
(7,286 posts)1. Their business is raking it in
2. There are not a lot of requests for refunds. The fact that they are basically advertising refunds in the WSJ lends proof to that point.
I don't think too many fantasy football players are gonna turn off their direct TV even if they are huge Trumpsters
Freethinker65
(10,034 posts)The prepaid card will NEVER arrive. After spending a few hours composing emails, doing live chat with ATT, and driving to an ATT store you eventually give up.
That is what happened to me when they mistakenly disconnected my internet and then to reconnect it informed me my previous service was discontinued so I needed to pay for upgraded service, but would be given a slightly reduced fee for one year...
IggleDuer
(964 posts)The customers who paid extra money for the NFL football package, only bought the package to watch the National Anthem?