Owner: United Airlines sends her dog to Japan instead of Kansas City
Source: KSHB
"His paperwork on his food said Japan so at that point they realized that's probably what happened and it got switched up somehow," Swindle said.
Swindle received a call from United Airlines early Wednesday morning, that Irgo was, in fact, in Japan.
Swindle said United Airlines told her that they're investigating how this happened, but they have offered her a theory.
"One thing they're thinking right now is that somehow at the pet resort in the Denver airport, when they got taken out of their kennels, to go potty--or whatever they do--they somehow got switched," Swindle said.
Read more: https://www.kshb.com/news/local-news/owner-united-airlines-sends-her-dog-to-japan-instead-of-kansas-city
IronLionZion
(45,434 posts)They clearly hate their own customers and don't care about their piss poor reputation
secondwind
(16,903 posts)Left on Saturday, arrived JAX on the Monday, via 2 other stops. We were put up in a Hyatt outside DC on the Sunday night. Horrible!!!!
Never again.
pstokely
(10,528 posts)or was that the cheapest flight?
IronLionZion
(45,434 posts)one of the flights is delayed/overbooked and you miss a connection, or baggage gets sent to the wrong city, or bad weather in one of the cities.
It's happened to me enough that I change companies to avoid work travel.
pstokely
(10,528 posts)nt
crazycatlady
(4,492 posts)I hate them, but they offer the most flights in/out of the airport near me accessible by public transportation (EWR).
cab67
(2,992 posts)Sometimes, you don't have a choice. Some of the places I work overseas are only served by United or United affiliates; that, or I'm obliged to use United because I'm on a federal research grant and have to use a US-flag carrier.
Too many mergers.
To be honest, my experiences with United have (overall) been about the same as with American and Delta.