Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

JonLP24

(29,322 posts)
Mon Apr 3, 2017, 01:40 AM Apr 2017

I can't get into my Yahoo or Hotmail e-mail accounts

Because that is where Facebook sent my unlock code. Yahoo sent hotmail an unlock code for my Yahoo account. I go to my hotmail account and entered the correct passwords for these sites but it's been so long. Hotmail sends an unlock code to my gmail account but it's not good enough. They ask me my life story in 4 pages (and also for my credit number strangely enough -- which I skipped). Subjects of emails. Email addresses of who I sent emails still not good enough. I receive "flagged" someone may be using your account" or something similar.

All I did was want to post 1 little ad my FB feed but it looks impossible. I never remembered being grilled so much even after entering correct passwords.

5 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
I can't get into my Yahoo or Hotmail e-mail accounts (Original Post) JonLP24 Apr 2017 OP
I literally just got this seconds ago JonLP24 Apr 2017 #1
Russians. pangaia Apr 2017 #2
I think you've been hacked True Dough Apr 2017 #3
I once went to Hotmail from Tor and it locked me out. 58Sunliner Apr 2017 #4
i have had the same problem with hotmail chillfactor Apr 2017 #5

JonLP24

(29,322 posts)
1. I literally just got this seconds ago
Mon Apr 3, 2017, 01:47 AM
Apr 2017

We recently received a request to recover your Microsoft account (redacted) Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.

We have taken the additional step of blocking your account (redacted) until we can verify you as the account owner. This will prevent any further use of the account, and protect you from any possible malicious activity.

They asked my zip code I created the account. I had the account since the early 2000s. I can't believe they say the information I provided is insfuccient. That means I can't get into Yahoo or Facebook.

True Dough

(17,304 posts)
3. I think you've been hacked
Mon Apr 3, 2017, 01:55 AM
Apr 2017

I abandoned my Hotmail account years ago because I could never get back into it. I had the luxury of being able to give up on it because I had a Yahoo account as my primary. But then, over the past couple of years, my Yahoo account was hacked repeatedly even though I changed my password several times. My friends were getting spam from my account fairly regularly. So I deleted that account. It no longer exists.

I now have two Gmail accounts. Seems like the best option these days.

Good luck getting everything sorted out. Sounds frustrating as hell.

58Sunliner

(4,386 posts)
4. I once went to Hotmail from Tor and it locked me out.
Mon Apr 3, 2017, 02:22 AM
Apr 2017

Facebook made me sign in and verify next time I went. I also tried to get them to look into re-opening my acct but they said they could not verify me. WTF?

chillfactor

(7,575 posts)
5. i have had the same problem with hotmail
Mon Apr 3, 2017, 02:27 AM
Apr 2017

what i did in the search engine was type in hotmail login......it brought up several options but I found the one that got me into my hotmail account;

Latest Discussions»The DU Lounge»I can't get into my Yahoo...