I have a problem with Firefox when visiting one particular site.

[pennylane100]

I have a subscription to FitBrains a site that is a collection of brain games. I have a problem when I run this program in Firefox.
The site comes up and lets me sign in. I bring up a game that I want to play and it starts up OK but after pressing start to begin the game, nothing happens. It is the same for all the games in part of the program. However, there is a menu option to play the classic format. That is the old program before they added the new part that will not work for me. However, if I go to Windows Explorer, both sections of the site work fine.

I think I have checked some box that restricts the new game. I downloaded a new version of flash and that did not help. It does not make sense that some of the game will work on Firefox but not the newer part. This problem only started recently. It was fine when I first reloaded it, that is why I think I did something wrong when when checking my internet options.

Any help would be greatly appreciated.

[Newest Reality]

1. Have you tried...

clearing your cache and cookies and then restarting Firefox?

[pennylane100]

3. will try that, thanks

[gvstn]

2. Do you have any Firefox extensions?

Most of time FF doesn't work for me it is the Ghostery extension that is causing me trouble. But it could be a adblocker or other extension.

Try starting FF in its Safe Mode and then try your website. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode This will eliminate the possibility of it being a troublesome addon.

[mockmonkey]

4. Does it need Java to work?

I know when using the game site pogo.com they require Java to play the games and when it's not working nothing happens. Just a thought.

[pennylane100]

5. thanks, will try that.