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hatrack

(59,590 posts)
Sat Mar 11, 2023, 02:59 PM Mar 2023

Well, Well: Insurance Companies Busily Cutting Payouts From Hurricane Ian By Up To 80%

EDIT

The home, which belongs to retired couple Terry and Mary Sebastian, sits on a canal in Rotonda West, Fla., a coastal community that bore the brunt of Ian when the storm made landfall on Sept. 28. The entire place would need to be dehumidified, the roof completely replaced, the insulation torn out and the tattered pool enclosure rebuilt. It would be about $200,000 to repair the damage, the licensed adjuster calculated in his estimate for Heritage Property & Casualty Insurance Co.

But when Lee checked in on his report about 10 days later, his stomach dropped, he said. It had been drastically whittled down, with entire portions, such as the one detailing issues in the primary bedroom, removed. The amount of insulation that needed to be redone was cut by half, and his estimate now said that one-third of the roof should be fixed, instead of it being fully replaced. The homeowners were slated to receive a total of $27,000. The changes were made without Lee’s knowledge or consent, he said, but his name was still on the final report, according to documents seen by The Washington Post.

After major disasters like Ian, insurance companies often bring on third-party firms like Tristar Claim Solutions, an independent adjusting company that Lee worked for as a contractor, to help with the hundreds of thousands of claims. During the insurance claims process, it’s standard for field adjusters, who are trained to assess damaged homes, to collaborate with those back in the office to make minor edits, discuss aspects of the claim and alter line items if, for example, the carrier has evidence that damage was from a prior event, according to adjusters and insurance industry experts. That is how the system is supposed to work.

But that’s not what has been happening in the aftermath of Hurricane Ian, Lee and others said. Instead, Lee and other adjusters contracted by regional insurance carriers say that managers have been changing their work by lowering totals, rewriting descriptions of damage and deleting accompanying photos without their approval. These actions to devalue damage are the latest example of the insurance crisis in Florida. After years of more frequent and intense storms, national carriers have pulled back from the market and smaller, regional carriers with smaller financial reserves jumped in. In the wake of Hurricane Ian, those companies have been aggressively seeking to limit payouts to policyholders by altering the work of licensed adjusters, according to a Washington Post investigation. As a result, homeowners are left footing much of the bill for repairs, exposing an untenable gap between the cost of storm damage and what insurers are willing to pay to fix it.

EDIT

https://www.washingtonpost.com/climate-environment/2023/03/11/florida-insurance-claims-hurricane-ian/

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CrispyQ

(36,487 posts)
1. "These actions to devalue damage are the latest example of the insurance crisis in Florida."
Sat Mar 11, 2023, 03:10 PM
Mar 2023

Oh boo hoo for the fucking insurance companies. How many millions of dollars have insurance companies contributed to republican politicians & republican leaning orgs, who have been busy denying climate change for decades?

https://www.opensecrets.org/industries/indus.php?ind=f09

Sorry for the homeowners getting screwed.



Marcus IM

(2,216 posts)
2. We're told constantly that America is the envy of the world.
Sat Mar 11, 2023, 03:16 PM
Mar 2023

It's the greatest nation to get screwed over in. Lots of great TV shows.

Biophilic

(3,677 posts)
3. Many people I know down here are talking about dumping insurance
Sat Mar 11, 2023, 03:25 PM
Mar 2023

Except for liability. They are considering putting the money they’d pay in premiums into savings accounts. Basically figuring they will be ahead of the game in just a few years. Yeah it’s chancy but considering what the insurance companies are paying following Ian it’s not all that much of a risk.

snowybirdie

(5,231 posts)
7. I'd guess
Sat Mar 11, 2023, 04:10 PM
Mar 2023

A lot more properties don't have mortgages as retires often pay cash after selling up north.

Biophilic

(3,677 posts)
8. No, in order to get a mortgage it is required by the state that you have insurance.
Sat Mar 11, 2023, 04:41 PM
Mar 2023

Apparently not required if you already have a mortgage. I’m fumbling here a bit because I rent and have simply listened to my friends who all own and are totally fed up with the insurance in Florida especially after Ian.

bullimiami

(13,100 posts)
4. the insurance crisis is one thing, exacerbated by government idiocy and laissez-faire.
Sat Mar 11, 2023, 03:35 PM
Mar 2023

This otoh is just criminal.

brush

(53,801 posts)
5. I feel for the homeowners, but building or buying on or near the beach...
Sat Mar 11, 2023, 03:42 PM
Mar 2023

in hurricane territory is not the wisest decision.

NickB79

(19,257 posts)
9. Retiring to Florida these days is one vast pyramid scheme
Sat Mar 11, 2023, 04:50 PM
Mar 2023

Eventually, the homes in the path of rising seas, storm surges, red tides and devastating hurricanes will be unsellable.

And the poor suckers left holding the bag will be left with properties they can't live in, they can't repair, and they can't get rid off. And then either the government has to bail them out, or it all collapses in on itself.

Brenda

(1,069 posts)
10. You're right.
Sat Mar 11, 2023, 05:16 PM
Mar 2023

I've been saying that for years and it's almost but not really, shocking that there are still thousands of people, most of them retirees moving there. Do they not see what's going on? I regularly visit the panhandle and hurricane Michael (2018) really exposed the weak ass/corrupt insurance system. Most middle class people were in shock that they did not get anywhere near the payout they should get for rebuilding despite having "good" insurance. In fact, some are still waiting for insurance money.

By 2025 the entire state of Florida will be one big blue tarp as seen from the ISS.

You'd think by now the proles would blame the Repubs who control the state. But nooooo.

lostnfound

(16,187 posts)
11. It used to be a dream and reality.
Sat Mar 11, 2023, 06:40 PM
Mar 2023

My parents escaped Michigan in the 50s and settled there. Not on the beach, but the warm climate made living comfortable and cheap, and you could ride your bike out to the public beaches or canoe on rivers or swamps. Family picnics at fort DeSoto park.

Lots of natural beauty. Good governance during the 60s and 70s, even 80s. Democratic governors, sunshine law, good watchdog newspapers.

The anti-Castro zealots in Miami got to be an bit annoying, and the sugar industry was too influential.. but now?

GOP strategy has ruined the state, environment is the last thing on their minds, russian gangs in Miami, land sharks everywhere, government looks out for the wealthy, and the place is run now by a fascist dictator little sociopath.

I miss my beautiful home state.

Random Boomer

(4,168 posts)
12. Living on the Florida coast is not sustainable
Sun Mar 12, 2023, 11:04 AM
Mar 2023

If insurance companies pay the actual value of damages, they will go bankrupt. Risk is escalating, but people still keep moving to Florida and expecting to build and rebuild and rebuild on modest incomes. That fantasy bubble is now exploding in their faces.

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