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British Airways says IT chaos was caused by human error
Source: BBC
British Airways says IT chaos was caused by human error
5 June 2017 Business
British Airways' parent company says that human error caused an IT meltdown that left 75,000 passengers stranded over the Bank Holiday.
Willie Walsh. boss of IAG, said that an electrical engineer disconnected the uninterruptible power supply which shut down BA's data centre.
He said on Monday there would now be an independent investigation "to learn from the experience".
A leaked BA email last week had pointed the finger at a single contractor.
[font size=1]-snip-[/font]
5 June 2017 Business
British Airways' parent company says that human error caused an IT meltdown that left 75,000 passengers stranded over the Bank Holiday.
Willie Walsh. boss of IAG, said that an electrical engineer disconnected the uninterruptible power supply which shut down BA's data centre.
He said on Monday there would now be an independent investigation "to learn from the experience".
A leaked BA email last week had pointed the finger at a single contractor.
[font size=1]-snip-[/font]
Read more: http://www.bbc.com/news/business-40159202
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Let me get this straight. A whole system collapsed because someone pulled the plug on a UPS?
3 replies
= new reply since forum marked as read
= new reply since forum marked as read
(not a little household ups):
