Bank of America Unemployment debit card?

I was laid off in June, and am eligible for Unemployment Insurance. The last time I got UI was in 2009 when my company went under due to "the crisis". At the end of my term of eligibility, the last month EDD switched to Bank of America debit card. I only had a couple of weeks of that. There was some money left in the account that I never took out. Not a lot, something like $8.
Now, being again eligible for UI, I applied and this time encountered different and amazingly Byzantine process.
After hours of filling out online forms, being kicked off the site for who knows what, I finally sent it off. Had to wait 5 business days for my confirmation number code that I could then put in...more Byzantine process. Got an email saying I had been paid....what...I didn't see it? went online to go through a maze of processes and links...Found the money was deposited in a Bank of America Visa Debit card....but I don't have it.
Got an email from BOA saying click here to get to my card....clicked and went to a place that asked me for my card #....I don't have the $#%@^ card....!!!
Called UI and got a robot...after jumping through the press here's I finally got a human...(maybe not) He said I was rude because I asked a question....??? and he refused to talk with me. I got hold of someone else, to be told to call BOA. Called BOA...more robots, finally got a human who said they would issue a new card and put the funds on it, but I have to wait until 8/1/17.
I know about "bank float"...what is going on? I now have to borrow money to cover my expenses..grrrrr
Just venting...