A question about apps [View all]

[madamesilverspurs]

Last edited Wed Jul 10, 2019, 12:19 AM - Edit history (1)

I've been doing data entry for some campaigns, and just got an invitation to work on another. The normal process requires that I click on the thing and it sends a code to my cell, I enter the code and that gives me access to the data system. For some reason, that process isn't working on this new invitation; same admins, same program, but we can't get the codes through.

So, I asked how access codes would be delivered if I still used a landline. I was told that I'd need to install an authentication app on my computer, they suggest "Authy". Here's my question: I'm not familiar with the app, does anyone have experience with it? Concerns? Problems?

Any feedback greatly appreciated, I'm anxious to get back to doing what I can for the campaigns.

Thanks!

Update: After considerable back and forth with the fusty company, during which they explained the difficulty with a "sometimes that happens", we decided to go another route. An hour later, access codes showed up on my phone. Really REALLY hoping they get their shit together as we get closer to 2020, they charge a lot for their 'service'.
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