General Discussion

Aristus

(68,594 posts)

7. I'm as non-confrontational as Mr. Rogers.

Thu Apr 30, 2020, 12:28 PM

Apr 2020

But when Jiffy Lube caused my car to blow a head gasket, I told them to fix it.

They refused.

I told the store manager to fix it.

He refused.

I told the district manager to fix it.

He refused.

I told the regional manager to fix it.

He refused.

I called the owner of the franchise and told him to fix it.

He refused.

I was shaking by the time I finished the call. I hate confrontations.

I took him to small claims court.

He said: "Gracious! Did WE do that? Let's settle out of court!"

I got a check the next day.

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I just threatened the Toyota dealership where I bought my car. [View all] shockey80 Apr 2020 OP

Well done! leftieNanner Apr 2020 #1

The moral of the story is this. shockey80 Apr 2020 #4

Watch taking cars to dealers for service, if it's still under warranty. They often pull switcheroos. TheBlackAdder Apr 2020 #40

Last year, I brought my truck in to get a tire plugged. Flaleftist Apr 2020 #2

I took my pickup in for an oil change (my regular, honest guy had sold his shop) Frustratedlady Apr 2020 #9

Been there done that. Caught 'em spraying oil near the power steering hose and claiming a leak. lagomorph777 Apr 2020 #11

My favorite was the time an oil change wanted to turn into 200$ worth of filters OriginalGeek Apr 2020 #31

Good grief! Frustratedlady Apr 2020 #52

Dead Kennedys - Trust Your Mechanic Celerity Apr 2020 #57

No, too many wolves. procon Apr 2020 #3

Toyota has fallen in service and quality of their products vapor2 Apr 2020 #5

I have a 2013 Toyota Yaris. 120,000 miles. leftyladyfrommo Apr 2020 #12

2019-2020 Toyota RAV4 hybrid fuel tank issue Quemado Apr 2020 #14

I Have A Similar Problem... ProfessorGAC Apr 2020 #18

Toyotas used to be bulletproof Squidly Apr 2020 #62

Well done Dem2 Apr 2020 #6

I'm as non-confrontational as Mr. Rogers. Aristus Apr 2020 #7

I don't trust Jiffy Lube leftyladyfrommo Apr 2020 #16

I don't trust Jiffy Lube either. Staph Apr 2020 #41

Lol! Good job. shockey80 Apr 2020 #19

I took my cars into different dealers DENVERPOPS Apr 2020 #39

Good for you! 58Sunliner Apr 2020 #60

Freakin' Jiffy Lube LuckyCharms Apr 2020 #66

But was it actually covered by the warranty? greenjar_01 Apr 2020 #8

They said no, it was not covered by the warranty. shockey80 Apr 2020 #21

What does the actual warranty say, though? greenjar_01 Apr 2020 #22

It says it's covered, BUT! shockey80 Apr 2020 #27

Does the warranty provide a normal wear and tear exception? greenjar_01 Apr 2020 #37

The lack of details fosters skepticism. Which gasket? What mileage/age? AtheistCrusader Apr 2020 #56

Will never do business with Toyota anymore JCMach1 Apr 2020 #10

That was nice of the dealership to cover you. AtheistCrusader Apr 2020 #13

I did the same thing when one of our cars had a catastrophic failure Mariana Apr 2020 #15

Maybe you should be thanking and praising your dealership, instead? Goodheart Apr 2020 #17

No, this a game you will lose if you do not fight. shockey80 Apr 2020 #25

Lol, ok! Nt USALiberal Apr 2020 #50

If they could technically argue it was not covered then it wasn't covered. Goodheart Apr 2020 #61

I had a manager of a Apple Store do this for me once. sellitman Apr 2020 #20

Mine TlalocW Apr 2020 #23

Call Toyota USA Cracklin Charlie Apr 2020 #24

You go TheFarseer Apr 2020 #26

Toshiba videohead5 Apr 2020 #28

Hell yes! hamsterjill Apr 2020 #29

As soon as my Prius was out of warranty, TNNurse Apr 2020 #30

Sounds like a Toyota dealer to me Loge23 Apr 2020 #32

Back in the late 70's or 80's the District Attorney for Sedgwick County KS had so many complaints KS Toronado Apr 2020 #33

Welcome to DU, KS Toronado! calimary Apr 2020 #65

you dont have to be an ass about it. but you do have to have a spine. mopinko Apr 2020 #34

In the 90's I lived in San Diego left-of-center2012 Apr 2020 #35

It's not so much that you threatened them.. MissKat Apr 2020 #36

you have to assume someone coughed in it, or in their hand before opening the door certainot Apr 2020 #38

Whaaaat? In The World? ... (nt) stopdiggin Apr 2020 #42

not they would do it on purpose. but absolutely. especially with elderly relatives certainot Apr 2020 #49

The shit some people post. . . nt Codeine Apr 2020 #51

really? it's the same as getting onto the NY subway and grabbing the post certainot Apr 2020 #67

They can't repair it without my permission here in CA. ... aggiesal Apr 2020 #43

Sheep fight like mofos Ellen Forradalom Apr 2020 #44

Did he ever give you a reason why it wasn't covered by the warranty? George II Apr 2020 #45

We've only been told 'something'. Which means very little. AtheistCrusader Apr 2020 #46

Yea I noticed that too fescuerescue Apr 2020 #54

I'm sure the people you call sheep love being insulted. Classy! Nt USALiberal Apr 2020 #47

I always research the problem symptoms first. LiberalLovinLug Apr 2020 #48

What was the repair? fescuerescue Apr 2020 #53

They tried something like this with my daughter... The Conductor Apr 2020 #55

Yes. soldierant Apr 2020 #58

what exactlly was the "something" Skittles Apr 2020 #59

I'm going to say something that will sound like a commercial kyburbonkid Apr 2020 #63

I was so glad when my car was paid off alphafemale Apr 2020 #64

Many years ago, I had to take my car in for an emission sticker. Went to a texaco station niyad Apr 2020 #68

Yes too many sheep I_UndergroundPanther May 2020 #69

I never use the dealership unless it can't be avoided. Xolodno May 2020 #70

A big payoff in skill set bucolic_frolic May 2020 #71

I worked for a few years as an auto mechanic. MineralMan May 2020 #72

They're obligated The Wizard May 2020 #73

In ten years dealerships will be radically different. The Wizard May 2020 #74