That was nice of the dealership to cover you. (Reply #13)

In the discussion thread: I just threatened the Toyota dealership where I bought my car. [View all]

Thu Apr 30, 2020, 12:42 PM

13. That was nice of the dealership to cover you.

They didn't have to.

I bought a 2017 Jeep Renegade, and it was a mechanical nightmare. Thermostat died. Can't just change the thermostat, you have to change the entire housing. Ends up being about $900 parts and labor. Not covered by the power train warranty. Thermostats are consumable, like brake pads.

No fucking way in hell it should go bad in 20,000 miles, but it can happen.

The warranty is a contract. It spells out what it covers and what it does not. Sometimes the outcome sucks for the consumer, but it is a contract.

At 53,000 miles the engine ate cylinder #4, loss of compression, oil blow-by, burnt piston. They replaced the entire engine, no charge. They had to.

It's a contract.

But yes, dealerships do sometimes cover things for irate customers that don't understand their rights per the contract.

Reply to this post

Back to OP Alert abuse Link to post in-thread

Always highlight: 10 newest replies | Replies posted after I mark a forum

Replies to this discussion thread

74 replies	Author	Time	Post
I just threatened the Toyota dealership where I bought my car. [View all]	shockey80	Apr 2020	OP
Well done!	leftieNanner	Apr 2020	#1
The moral of the story is this.	shockey80	Apr 2020	#4
Watch taking cars to dealers for service, if it's still under warranty. They often pull switcheroos.	TheBlackAdder	Apr 2020	#40
Last year, I brought my truck in to get a tire plugged.	Flaleftist	Apr 2020	#2
I took my pickup in for an oil change (my regular, honest guy had sold his shop)	Frustratedlady	Apr 2020	#9
Been there done that. Caught 'em spraying oil near the power steering hose and claiming a leak.	lagomorph777	Apr 2020	#11
My favorite was the time an oil change wanted to turn into 200$ worth of filters	OriginalGeek	Apr 2020	#31
Good grief!	Frustratedlady	Apr 2020	#52
Dead Kennedys - Trust Your Mechanic	Celerity	Apr 2020	#57
No, too many wolves.	procon	Apr 2020	#3
Toyota has fallen in service and quality of their products	vapor2	Apr 2020	#5
I have a 2013 Toyota Yaris. 120,000 miles.	leftyladyfrommo	Apr 2020	#12
2019-2020 Toyota RAV4 hybrid fuel tank issue	Quemado	Apr 2020	#14
I Have A Similar Problem...	ProfessorGAC	Apr 2020	#18
Toyotas used to be bulletproof	Squidly	Apr 2020	#62
Well done	Dem2	Apr 2020	#6
I'm as non-confrontational as Mr. Rogers.	Aristus	Apr 2020	#7
I don't trust Jiffy Lube	leftyladyfrommo	Apr 2020	#16
I don't trust Jiffy Lube either.	Staph	Apr 2020	#41
Lol! Good job.	shockey80	Apr 2020	#19
I took my cars into different dealers	DENVERPOPS	Apr 2020	#39
Good for you!	58Sunliner	Apr 2020	#60
Freakin' Jiffy Lube	LuckyCharms	Apr 2020	#66
But was it actually covered by the warranty?	greenjar_01	Apr 2020	#8
They said no, it was not covered by the warranty.	shockey80	Apr 2020	#21
What does the actual warranty say, though?	greenjar_01	Apr 2020	#22
It says it's covered, BUT!	shockey80	Apr 2020	#27
Does the warranty provide a normal wear and tear exception?	greenjar_01	Apr 2020	#37
The lack of details fosters skepticism. Which gasket? What mileage/age?	AtheistCrusader	Apr 2020	#56
Will never do business with Toyota anymore	JCMach1	Apr 2020	#10
That was nice of the dealership to cover you.	AtheistCrusader	Apr 2020	#13
I did the same thing when one of our cars had a catastrophic failure	Mariana	Apr 2020	#15
Maybe you should be thanking and praising your dealership, instead?	Goodheart	Apr 2020	#17
No, this a game you will lose if you do not fight.	shockey80	Apr 2020	#25
Lol, ok! Nt	USALiberal	Apr 2020	#50
If they could technically argue it was not covered then it wasn't covered.	Goodheart	Apr 2020	#61
I had a manager of a Apple Store do this for me once.	sellitman	Apr 2020	#20
Mine	TlalocW	Apr 2020	#23
Call Toyota USA	Cracklin Charlie	Apr 2020	#24
You go	TheFarseer	Apr 2020	#26
Toshiba	videohead5	Apr 2020	#28
Hell yes!	hamsterjill	Apr 2020	#29
As soon as my Prius was out of warranty,	TNNurse	Apr 2020	#30
Sounds like a Toyota dealer to me	Loge23	Apr 2020	#32
Back in the late 70's or 80's the District Attorney for Sedgwick County KS had so many complaints	KS Toronado	Apr 2020	#33
Welcome to DU, KS Toronado!	calimary	Apr 2020	#65
you dont have to be an ass about it. but you do have to have a spine.	mopinko	Apr 2020	#34
In the 90's I lived in San Diego	left-of-center2012	Apr 2020	#35
It's not so much that you threatened them..	MissKat	Apr 2020	#36
you have to assume someone coughed in it, or in their hand before opening the door	certainot	Apr 2020	#38
Whaaaat? In The World? ... (nt)	stopdiggin	Apr 2020	#42
not they would do it on purpose. but absolutely. especially with elderly relatives	certainot	Apr 2020	#49
The shit some people post. . . nt	Codeine	Apr 2020	#51
really? it's the same as getting onto the NY subway and grabbing the post	certainot	Apr 2020	#67
They can't repair it without my permission here in CA. ...	aggiesal	Apr 2020	#43
Sheep fight like mofos	Ellen Forradalom	Apr 2020	#44
Did he ever give you a reason why it wasn't covered by the warranty?	George II	Apr 2020	#45
We've only been told 'something'. Which means very little.	AtheistCrusader	Apr 2020	#46
Yea I noticed that too	fescuerescue	Apr 2020	#54
I'm sure the people you call sheep love being insulted. Classy! Nt	USALiberal	Apr 2020	#47
I always research the problem symptoms first.	LiberalLovinLug	Apr 2020	#48
What was the repair?	fescuerescue	Apr 2020	#53
They tried something like this with my daughter...	The Conductor	Apr 2020	#55
Yes.	soldierant	Apr 2020	#58
what exactlly was the "something"	Skittles	Apr 2020	#59
I'm going to say something that will sound like a commercial	kyburbonkid	Apr 2020	#63
I was so glad when my car was paid off	alphafemale	Apr 2020	#64
Many years ago, I had to take my car in for an emission sticker. Went to a texaco station	niyad	Apr 2020	#68
Yes too many sheep	I_UndergroundPanther	May 2020	#69
I never use the dealership unless it can't be avoided.	Xolodno	May 2020	#70
A big payoff in skill set	bucolic_frolic	May 2020	#71
I worked for a few years as an auto mechanic.	MineralMan	May 2020	#72
They're obligated	The Wizard	May 2020	#73
In ten years dealerships will be radically different.	The Wizard	May 2020	#74

Edit History

Please login to view edit histories.