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Cooley Hurd

(26,877 posts)
Sat Sep 6, 2014, 11:26 AM Sep 2014

Angie's List = Scam [View all]

https://en.wikipedia.org/wiki/Angie%27s_List#Criticism

Angie's List has been criticized for the fundamental contradiction between its claimed philosophy ("Companies can't pay to be on Angie's List&quot and the conflict of interest caused by reliance on advertising revenue for 70% of cash flow. Answering a complaint from a user, David Segal found that when subscribers post a negative review of a company to Angie's List, a staff member discusses it with them in an attempt to rectify the situation. If the company is one that advertises with Angie's List, the negative review will be removed and then the customer must give an A or B grade. The company's effort to keep advertisers happy reveals their conflict of interest.

The October 2013 issue of Consumer Reports Money Adviser reported:
"We think that the ability of A- and B-rated companies to buy their way to the top of the default search results skews the results. Cheryl Reed, a spokeswoman for the company, disagrees. 'We don’t believe that,' she says. But Angie’s List marketing materials intended for businesses say that companies that advertise get 'an advantage of increased exposure' that 'can propel you ahead of your competition.' They get 12 times more profile views than companies that don’t buy ads. Angie’s List encourages businesses to solicit reviews by giving customers free, postage-paid forms, stickers on thank you notes, and Web links embedded in e-mail invoices. But experts who study survey techniques say that can create a bias for positive reviews. Angie’s List misleads consumers by prominently promising that 'businesses don’t pay' and that it’s a consumer-driven service supported by membership fees. But almost 70 percent of the company’s revenues come from advertising purchased by the service providers being rated. Angie’s List tells consumers that it provides 'reviews you can trust,' and takes steps to detect and remove fraudulent positive and negative reviews. But company investment disclosures say that 'we cannot guarantee the accuracy of our reviews.' ”

Competition is a major concern. Competitors such as Yelp offer similar reviews, with a much larger database, for free, causing concern for the future of ANGI's paid membership model. Angie's List reviews for home services are liable to be hundreds of miles away, and not local as advertised.

Investors worry that the company has been in business for more than 18 years, yet never has shown an annual profit, and that valuations of the company are unrealistic based on the actual revenue the company produces.

There have also been complaints that the stock has been excessively diluted by gifts of stock to business insiders, so that if the company ever did show a profit, little if any would accrue to outside investors/ stockholders.


Why am I picking on poor ol' Angie Hicks? Because...

http://www.huffingtonpost.com/krystal-ball/angies-list-rush-limbaugh_b_1523842.html

Angie's List recently made news and not in a good way. The popular business referral service has apparently decided to risk the reputation of their own business by supporting Rush Limbaugh's hate radio. I can only presume that they are hoping to take advantage of Limbaugh's last distress-sale advertising rates in order to create buzz following their recent Initial Public Offering. In doing so, they have traded dollars and cents for any sense of common decency. Their ad dollars are supporting a man who has called women sluts, prostitutes and lard-asses. While Angie's decision to associate with Rush Limbaugh is revealing in and of itself, a closer inspection of the company reveals that their association with Rush should not be all that surprising. Angie's List, it seems, has a problem with women too.

Angie's List was co-founded by Angie (Angela Bowman Hicks) and William Oesterle in 1995. The two came together in order to create a reliable source of business referrals and Angie's List was born. Though Angie is the public face of the eponymous organization, Bill Oesterle is actually the CEO. Oesterle's career did not start in business however. It started in Republican politics.


...and:

http://www.campaignmoney.com/political/campaigns/angela-hicks.asp?cycle=10

Candidate Name Angela Hicks
Contributions Received
(click on $ amounts for details)
$78,171 Total Money Receipts
$44,615 From Individuals
(Amounts over $200)
$500 From Political Action Committees
$0 From Indian Tribes
$0 Self-Funded
Office Running For United States House of Representatives (Congress)
State Georgia (GA)
Party Republican
Election Year '10
District 08
Campaign Address 509 S. FIELDSTONE DR.
MACON, GA 31210
Candidate Committee Angela Hicks For Congress
116 replies = new reply since forum marked as read
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Angie's List = Scam [View all] Cooley Hurd Sep 2014 OP
Thanks for the info! Wonder if we'll see team Angie appear below...? grahamhgreen Sep 2014 #1
If there's a Team Angie, they should be ashamed of themselves... Cooley Hurd Sep 2014 #3
Ck out CraigsList also. mimi85 Sep 2014 #115
hOW ARE THEY IN BUSINESS AFTER 18 yearS OF no profits? wtf? elehhhhna Sep 2014 #103
All product references on the web, both for and against, must be assumed to be bullshit. nt bemildred Sep 2014 #2
Absolutely! Cooley Hurd Sep 2014 #4
I don't know why people do not get this. The web is not a secure space, and loot wins every time. nt bemildred Sep 2014 #5
Google cannot be blameless, but it will (ultimately) lead you... Cooley Hurd Sep 2014 #6
Right, you have to compare and contrast, and then look for specs, not recommendations. bemildred Sep 2014 #8
I learned early on in life to assume that nearly everything is bullshit. SomethingFishy Sep 2014 #107
A sound rule. bemildred Sep 2014 #116
That's disappointing news, but The Velveteen Ocelot Sep 2014 #7
In the future, save your money (which has funded Repugs) and try this site: Cooley Hurd Sep 2014 #9
wow!!!! thank you!!!! renate Sep 2014 #18
You're more-than-welcome! Cooley Hurd Sep 2014 #19
Interesting! I've got it bookmarked. I've used Angie's list a number of years, but RKP5637 Sep 2014 #53
Don't bother. mimi85 Sep 2014 #112
Thanks, I'll check it out. The Velveteen Ocelot Sep 2014 #58
Bookmarked! Thanks! SunSeeker Sep 2014 #67
I bookmarked this myself. Thanks for posting it, Cooley Hurd! calimary Sep 2014 #68
But bemildred (#2 above) said "All product references on the web, both for and against, must be man4allcats Sep 2014 #80
But when you Ineeda Sep 2014 #97
Oh. "Assumed." man4allcats Sep 2014 #101
I just checked this out...but frankly I don't like this style titaniumsalute Sep 2014 #81
They're all not quite right. Yelp is the worst. mimi85 Sep 2014 #106
Once again - don't bother - they're not much better. mimi85 Sep 2014 #110
me too shireen Sep 2014 #83
This Kos diary made some good points. gvstn Sep 2014 #10
Great link and info! Cooley Hurd Sep 2014 #11
Good reminder PasadenaTrudy Sep 2014 #12
There's so many other sites that are free... Cooley Hurd Sep 2014 #13
Thanks for the post. Sancho Sep 2014 #14
Don't waste your money. Go to Yelp or HomeAdvisor: Cooley Hurd Sep 2014 #15
Thanks. Forgot I was a member of this. Tommymac Sep 2014 #24
And here in Georgia, RebelOne Sep 2014 #28
The irony of recommending yelp taught_me_patience Sep 2014 #37
How so? Cooley Hurd Sep 2014 #40
Yelp is 100% ad driven taught_me_patience Sep 2014 #47
Yup. They shake down small businesses for fees. SunSeeker Sep 2014 #65
Yelp is the worst. None of them are much good, although mimi85 Sep 2014 #108
Home Advisor? Doesn't list major contractors near me, apparently. MH1 Sep 2014 #42
The same info on AL can be had FOR FREE if you Google the contractors... Cooley Hurd Sep 2014 #44
Do NOT use Yelp! They delete negative comments JimDandy Sep 2014 #52
I've heard the same from others many times. None of these outfits is perfect, I guess. n/t RKP5637 Sep 2014 #54
Not only do that do that, local businesses who don't pay them are artificially lowered ConservativeDemocrat Sep 2014 #62
They delete positive comments too. Live and Learn Sep 2014 #84
Mine was a sole post also. Clearly some scam going on JimDandy Sep 2014 #90
Yelp is worse than any of them, by far! mimi85 Sep 2014 #89
I thought they had stopped advertising on Rush catrose Sep 2014 #74
I tried Angie's List, and found it to be pretty much useless 99th_Monkey Sep 2014 #16
And unwanted snail mail too! I tried it & used one reference and gave a few lunasun Sep 2014 #79
K & R ctsnowman Sep 2014 #17
There are so many review sites out there that I've never MineralMan Sep 2014 #20
We hired a contractor from Angie's List in 2011 leftieNanner Sep 2014 #21
he told you he was a turd but paid for high ratings LOL DeadEyeDyck Sep 2014 #43
LIke anything else, caveat emptor. AngryOldDem Sep 2014 #22
Always thought it was a scam... JCMach1 Sep 2014 #23
I think they advertise on Hartmann too though Doctor_J Sep 2014 #25
Yeah, I recall Hartmann himself had voiced some of those ads too. cascadiance Sep 2014 #100
If I want work done... Bryce Butler Sep 2014 #26
Yep, my daughter is in the real estate biz (why I don't know), but anyway mimi85 Sep 2014 #113
I tried to use Angie's list twice. No luck and you mackerel Sep 2014 #27
Angie's List is no different than our corporate and political systems all over. nt kelliekat44 Sep 2014 #29
True, but it's a bellwether... Cooley Hurd Sep 2014 #31
We did a lot of cosmetic work on our house (where does 25 years go)? mimi85 Sep 2014 #111
I dumped Angie's List for the first reason cited in the OP. freedom fighter jh Sep 2014 #30
Just cancelled my subscrition on Phone - rep said Angie's does not support Rush Tommymac Sep 2014 #32
Awesome!!!! Cooley Hurd Sep 2014 #34
Yet media corporations that rely on the same ad money are still trusted? Fred Sanders Sep 2014 #33
Google and discernation are the best friends to consumers Cooley Hurd Sep 2014 #35
Always seemed fishy to me. DirkGently Sep 2014 #36
Therein lies the scam... Cooley Hurd Sep 2014 #39
Local community on facebook catchnrelease Sep 2014 #38
For the record, Yelp also has this corruption problem daredtowork Sep 2014 #41
...but it's free and never claimed to be definitive... Cooley Hurd Sep 2014 #46
Subscribed to Angies list for over 10 years. It's far less useful than it once was. Gidney N Cloyd Sep 2014 #45
Bingo Little Star Sep 2014 #48
I knew when they started to advertise on Limbag's show Warpy Sep 2014 #49
I advertise on Angie's List. leftyladyfrommo Sep 2014 #50
Angie's List ripped me off a couple of years ago csziggy Sep 2014 #51
List of complaints filed against Angie's List RKP5637 Sep 2014 #55
HomeAdvisor has 2,583 positive reviews on ResellerRatings, a service I use for electronics and RKP5637 Sep 2014 #56
Angie and her investors have already made the millions. Atman Sep 2014 #57
All part of the coming Dot Com Bubble II Kennah Sep 2014 #59
I've had both good and bad experiences through Angie's List. cui bono Sep 2014 #60
I never understood... sendero Sep 2014 #61
Do you mind my asking Curmudgeoness Sep 2014 #66
The only time I priced it.. sendero Sep 2014 #77
Yikes. Curmudgeoness Sep 2014 #78
Exactly.. sendero Sep 2014 #92
Long ago I read that they were a company that supported republi-CONS. calimary Sep 2014 #63
Me either... Cooley Hurd Sep 2014 #64
True. They sure do a LOT of advertising. calimary Sep 2014 #69
Post removed Post removed Sep 2014 #70
Why is this crap? Cooley Hurd Sep 2014 #75
My experiences with Angie's list have been mildly negative bhikkhu Sep 2014 #71
I own my own contracting company ... CaptainTruth Sep 2014 #72
Thank you and welcome to DU CaptainTruth! Cooley Hurd Sep 2014 #73
Good to know, I for one was not aware.... AuntPatsy Sep 2014 #76
yelp is kinda scammy also Liberal_in_LA Sep 2014 #82
I always wondered how their business model (memberships only) TxDemChem Sep 2014 #85
It's a deep systemic flaw. To succeed in our system, you have to cheat, mislead, or lie. RufusTFirefly Sep 2014 #86
Never paid any attention to "Angie's list" OldRedneck Sep 2014 #87
THANK YOU Skittles Sep 2014 #88
Consumers' Checkbook is a Nonprofit I've used for years HomerRamone Sep 2014 #91
As a business owner- KrazyinKS Sep 2014 #93
So Angie's "List" is all the companies to AVOID for being dishonest. Spitfire of ATJ Sep 2014 #94
Yep, looks that way to me too. B Calm Sep 2014 #95
i just never got around to angie's list barbtries Sep 2014 #96
If anyone is under the impression that Yelp doesn't Puglover Sep 2014 #98
Have never used Angie's list ann--- Sep 2014 #99
I have no use for a business that advertises on the OxyRush Hatefest Hour. lpbk2713 Sep 2014 #102
I always see this advertisesd on FOX Noise, so I've never tried it...nt joeybee12 Sep 2014 #104
I've never even turned on Fox, but mimi85 Sep 2014 #105
Fox is always on one of the tv's at the gym, that's the only reason why i know...nt joeybee12 Sep 2014 #109
I know, there mimi85 Sep 2014 #114
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