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jen1980

(77 posts)

5. Inept is right!

Reply to sharp_stick (Reply #1)

Fri Feb 6, 2015, 03:04 PM

Feb 2015

I spent over four hours on the phone with them Tuesday after my boss got cable installed and they didn't tell him the wireless key. It took that long to get someone on the phone that knew how to login to the cable modem. Shouldn't that be something everyone that works in support knows how to do?

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17 replies

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Highlight:

Comcast calls customer 'Super Bitch' on bill [View all] GummyBearz Feb 2015 OP

I'd like to know how their sharp_stick Feb 2015 #1

Inept is right! jen1980 Feb 2015 #5

If she pays the bill, I'd like to see what goes on the Downwinder Feb 2015 #2

"Comcast pulls the plug".. annabanana Feb 2015 #3

I hope she sues them shenmue Feb 2015 #4

Comcast sucks, but the side story should be- snooper2 Feb 2015 #6

Maybe she was upset that she missed the Kitten Bowl! csziggy Feb 2015 #8

My Dad loves the Hallmark Channel bigwillq Feb 2015 #9

some of us actually like the "feel-good" movies--a welcome relief from all the doom and gloom out niyad Feb 2015 #10

Yeah. HappyMe Feb 2015 #15

She'll probably get an "apology" nichomachus Feb 2015 #7

This why people should be nice to the customer service reps Lurks Often Feb 2015 #11

No. If someone can't restrain themselves from writing sexist slurs on a customer's bill Matariki Feb 2015 #13

Easier said then done Lurks Often Feb 2015 #14

I'll back you up on that. HappyMe Feb 2015 #16

Verizon is worse, if that's possible Ramses Feb 2015 #12

I admit, I laughed Bradical79 Feb 2015 #17